productive work place that cares about the customers
3rd Cook (Former Employee) – Calgary, AB – October 30, 2015
You are fully responsible for the station you are working, food preparation and cooking. It was great to learn how to work in a large kitchen. The company was undergoing new management. The staff had a wide range of knowledge and are easy to work with.
Food Service Associate (MSC Agency) (Current Employee) – Toronto, ON – October 14, 2015
Food service associates is in the whole process of the hotel and restaurant day to day activities and operation. We occupy one of the vital or important role of the hotel and restaurant by means of safeguarding all the materials needed in the dining and kitchen areas. With the motto "clean and fast" we make it sure that every task given in scheduled time is accomplished in an excellent way.
An overall good four star hotel that always strive to do more for the guest and the hotel and its owners and staff.
Room Attendant, Housekeeping Department (Former Employee) – Waterloo, ON – September 30, 2015
Initial training was very good, detailed and informative. On the job training too was timely and effective. A typical day at work covered doing 16 rooms per day. We learned how to work thorough and quickly and learning how to engage the guest and exceeding their expectations. Management gave us all the tools to work with making it easier for us inclusive of color coordinating cleaning rags to chemicals, to name a few. We also got the opportunity to cross train in other areas such as public areas and laundry to name a few. Co-workers were encouraged to assist the newer ones who might take a longer time to finish their rooms. We also had incentives to make our jobs fun while doing it. The hardest part of the job was cleaning rooms with game teams such as hockey, soccer tournament teams which would challenge our allotted time to do one room. The most enjoyable part of the job was knowing the guests were happy with their rooms, the service and their stay based on our input.
Our gym away from the gym
Could encourage more working experience within Delta at other locations
Front Office (Former Employee) – Edmonton, AB – July 3, 2015
I worked for the front office for 4.5 yrs and got nowhere. I loved the people I worked with and some of the lower level managers, however, the SLT (Senior Leadership Team) was lacking in the Cultural Values of the brand. Opportunities for advancement were very few and far between. A person could over exceed expectations but there is no appreciation for it from any level of management. It is Expected of you. I did receive lots of training which prepared me to move on from the brand.
Great staff, meals provided at low cost per shift
Management not living up to Values. Extended shifts little benefit
Housekeeper (Former Employee) – Moncton, NB – May 15, 2015
The hardest part was having to do room after room with no break . The job was exaushing and the shifts were terrible. It was a job not meant for someone my age to be working there the expectations are high for kids. They should only hire adults.
If this is an example of a "Top Company in Canada" then we are in BIG trouble. I know it's easy to dismiss the words of a formal employee as sour grapes, but I would never recommend this hotel to anyone. Perhaps other locations have a better management group, but here in Ch'town, not so much. They have replaced over 16 maintenance employees in the past 3 years. I was docked a days pay for being stranded at home in a snow storm and missing my shift, despite calling in. I was dismissed without notice despite having an above average 90 day review. My safety concerns to management were ignored completely. The culture is one of "do as you are told and don't ask questions". My training was abysmal despite being responsible for the entire building. Pay $13 / hour was the going rate, pathetic even for the island. My suggestion to Marriott is to clean house!
Guest Services Agent (Current Employee) – Fredericton, NB – March 15, 2015
the company itself is great to work for, the co-workers are awesome. Management is VERY approachable - some of the most approachable people I've ever met work there. I can't say enough good about the people to give them justice.
BUT - the hours you work aren't so great. If you honestly don't care what time of day you work, or what days off you have, working holidays, and are very, very flexible to trade with anyone at any time, you'll probably really enjoy it there. I found it hard to have a life outside of work if you don't switch departments immediately. If you have outside of work commitments, it can be quite difficult to find a work-life balance. If you are on a flex schedule, your schedule can change at the drop of a hat (more and less hours and shift time changes) if you are on the picked-schedule, your hours are pretty much set but it is very difficult to get a desired shift and days off. There is little turn-around there so you will catch yourself on the night shift (working weekends) for a long time. (there are more late shift spots than there are people who want to work them and seek them out, so don't let that statement mislead you) Advancement is slow, but they'll showcase fast ladder climbers.
I really enjoyed working there - though it is typical call center work with the same statistical requirements as any other call center - talk time, revenue and booking percentages.
Second Cook (Former Employee) – Regina, SK – July 23, 2014
I enjoyed working here, the people I worked with were great, and the environment was fast-paced and very enjoyable. I would assist the chef in cooking all types of food. We would do weekly clean up of the entire kitchen, to make sure everything was up to health standards.
Banquet serving is a nightmare, complete chaos...!
Banquet Server (Former Employee) – Regina, SK. – July 9, 2014
Working long hours, mostly on weekends until 2am. Having no space to work in the kitchen, up stairs or downstairs, and a very small banquet area that is packed tight with people. Very confusing as many different languages are spoken and some people do not even know english! Very ungrateful, aggravating and bossy management. Extremely hard on the body, as you are expected to carry huge trays and never stop moving...
sometimes a free lunch, at least something to eat, some commission
long weekend hours, bullies, language barriers, no empathy for being tired or sore, slave-driving