Forklift Operator/ Material Handler (Former Employee), Austin, TX – November 11, 2013
Pros: every year dell would give us free tickets and lunch for our families to six flags or sea world
Cons: no work life balance
I worked at dell for 10 years both as an employee and temp. It was a great place to work in the begining before Michael Dell stepped away from running the day-to-day operations. When he stepped away he left people in charge that were incapable of running a global company which forced many to people in Austin, Texas to lose there jobs, homes and left – more... many peoples lives in shambles.Its a shame when you spend more time at work then you do at home, and dedicate yourself to this lifestyle to make sure you can provide for your family. The good thing about working at dell was the fact that i was able to learn logistics and management from the bottom. How materials are moved around from one place to another. I was forklift certified while employed here. I started as a material handler working a kitting line. I was yellow belt trained (six sigma) cross trained to manage my own warehouse. – less
great company to work for and great job to get experience in customer support
Work Station Tech Support (Former Employee), Tampa, FL – November 8, 2013
• Provide basic to advance hardware support for Dell desktop and laptop Precision workstations • Supporting the end-user of small to medium size businesses, federal and educational accounts • Use of Ticketing system
Dell can be loved or hated depending on the time you ask someone. A person's future at Dell lies mostly in their hands. Mentor & Network with the right people and it is possible to go very far at Dell. At times Nashville Dell does have a tendency to promote and open more doors for a certain type of person. (i.e. people with families or what I call good – more... ole boys or the stereotypical all american guy or if a woman then the sorority girl, cheerleader stereotype or more on the flirty side) If a person is not one of these things it is definitely harder for them to get ahead of the game or to control their own destiny at Dell. Let me be to the point, right now at Dell I don't see any Gay men in leadership positions at Dell. I like to believe that Dell is a diverse work environment but being honest, I got far fast at Dell until managers got to know me and found out I was gay and then personally investing in me as a person was non existent. Knowing this now I have decided to keep things to myself and just do my job and go home.
The other aspect of Dell that is good or bad depending on when you ask someone who works for Dell is their compensation plan. They change it so much that figuring out exactly how you get paid is nearly impossible and it is never consistant. When it is good it's Great but when it's bad is really bad.
One last thing I think it's funny how the past 3 or 4 positions I have been with at Dell was because Dell decided that is where I had to go, there was no choice so I made the best of a bad situation. Except when they hired 8 new people on the team at a higher pay grade than what I was getting paid at and I had to train them to do their jobs....and was not offered a higher pay grade to do so. I still did it and did it with a smile on my face because I love helping others.
Overall Dell is a good place to work and it's great money when you can get it and even better money when you realize that you don't necessarily have to have a college degree to make the kind of money that you can make at Dell. A person just has to be driven, dedicated, disciplined and the ability to learn business processes in a fast paced environment. – less
Field Service Technician (Former Employee), Tyler, TX – November 4, 2013
The position included visiting different kinds of vendors and repairing their Dell computers. The position as a technician taught me great customer service skills that I am still using and the management really cared about the employees. Most of the time work orders are completed on an individual basis and I got to be my own supervisor. This helped – more... promote responsibility. It also made the job enjoyable because I could work on my own schedule. – less
Client Technical Support Associate (Former Employee), Hyderabad, AP – November 4, 2013
• To provide technical support in order to resolve all software issues and isolate hardware failures of Dell Laptops and Desktops. • To help the Clients reinstall Windows Operating system and troubleshoot Windows Operating system related issues. • Networks & connectivity support for routers, hubs, switches, desktops and laptops. • Connecting different – more... hardware parts; Peripheral installation, configuration and maintenance (printer, scanner etc.) – less
Quality Specialist (Former Employee), United States – October 29, 2013
Pros: good pay and benefits.
Cons: after i saved them in excess of $18, 000, 000 i did not receive a recommendation when i left.
I worked at one of their computer assembly plants.
Under no supervision. I sometimes did not see my manager for weeks.
I learned about computers. I stayed in this job for 67 months (at Dell for a total of 90 months) and my manager was very ambiguous about advising me on what I needed to do to get promoted.
He just kept saying: 'You are in charge – more... of your career at Dell'. I guess I should have squawked more.
Most of my, most recent, coworkers were mainly lazy and unmotivated. I enjoyed the pay and benefits.
The hardest part of the job was the last year I worked there. I was not given any assignments and they were in the process of closing this division down. I knew the end was coming, but I could not do anything about it. I guess I should have been looking for a job while I was still there.
********* I am 56 years old and have been unemployed 78 months now. – less
Half of the people in Nashville have been fired by Dell.
Inside Sales (Former Employee), Nashville, TN – October 28, 2013
Hire and fire mentality. Only 3 of my 35 member hiring class were still employed after the third year. Manger would come up behind me and try to find something to ride me about. Management style is by intimidation and defy every management I learned in college. Half of the people in Nashville have been fired by Dell. Overall it is a terrible place to – more... work. – less
Consumer Online Producer (Former Employee), Round Rock, TX – October 27, 2013
Pros: working from home / flexible work locations
Cons: lay offs
Work/Life balance is very important and Dell does a good job of being flexible with your schedule and allowing work from home situations. I was fortunate to have good managers for the most part and enjoyed my co-workers and working here in general. There have been several layoffs recently, however, and many people are gone. I'm not sure how the company – more... is now or how it has changed. – less