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1,311 reviews

Dell Employer Reviews

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good working environment
Customer Support Engineer (Former Employee), Chennai, TNAugust 4, 2014
good company to develope our personal skills,the most enjoyable part of the life
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Depends on where you are
Senior Advisor, Enterprise Applications (Current Employee), Plano, TXAugust 2, 2014
Pros: job/life balance
Cons: i haven't heard of anyone attending training in a long time.
In my experience Dell is very hetogeneous. Depending on which team you're on you'll have an amazing experience with lots of novel opportunities or you might end up in a cell-like office with no windows and so much work that you can never leave your desk to talk to your coworkers. It's not surprising that some people rate Dell 1 star, some 5 stars. I – more... think both are correct. – less
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Competitive, Leading, Proactive Company
Director Support Operations (Former Employee), Round Rock, TXAugust 1, 2014
Good balance and growth for employees, while remaining a leader in computer, software and storage solutions.
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Balanced enviroment between work and fun time
Resolation Officer (Former Employee), Twin Falls, IDJuly 31, 2014
Pros: the beneifits were outstanding. bonus's were great and challenging
Cons: stressful
It was a fast moving job. Stressful through productivity but that's how call centers are. Mr. Dell was generous with bonus and health benefits. The only time you talk to co-workers was at the beginning and end of a shift or at play day.
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good
Associate Consultant (Current Employee), Hyderabad, APJuly 29, 2014
everything good,i learned there testing knowledge of different mappings,co-workers are co-operative persons,designing of different mappings part of my job
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Great company
Senior Production Associate (Former Employee), Winston-Salem, NCJuly 28, 2014
Loved working for Dell really cared about its employees, Benefits package is awesome
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They are trying
Solutions Sales Specialist (Former Employee), Austin, TXJuly 28, 2014
People are great and intentions of leadership are genuine. But they can't turn the ship fast enough to compete in emerging technology space.
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wonderful experience
Auditor (Former Employee), shanghaiJuly 28, 2014
interesting place to work with so many wonderful colleagues, who were always kind to people and efficient at work.
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Excelent company to develop skills
Microsoft Renewal Specialist (Current Employee), Panama city, PanamaJuly 27, 2014
Pros: diversity
Dell give to all the employees the oportunitty to grow and develope skills at the maximum.
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had a great cafeteria
Senior Production Associate (Former Employee), Kernersville, NCJuly 27, 2014
there is nothing to be said in a positive manner about this place of business
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Field Technician
Field Technician - Customer Service Center (Former Employee), KentuckyJuly 27, 2014
· Travel to clients home, school or business to repair, install, and update technical equipment.
· Skilled at implementing and maintaining procedures and guidelines in the set-up, configuration, documentation and maintenance of computer systems, both locally and remote.
· Possess a thorough understanding of the internet and all points and types of connective – more... hardware.
· Able to swap out memory, drive bays, drives, and video cards.

· Highly experienced in responding to client calls, e-mail and voice mail in timely manner.
· Most clientele was college students from several universities. – less
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Acompany everyone would dream of working with.
Customer care Agent (Current Employee), Hyderabad, APJuly 26, 2014
Pros: dream company to work with
My first BPO job that I can never forget.

Gave me a breakthrough to deal with International customers.

Brought out my skillset.

Very good coworkers.

Going to work.
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Fun and competitive sales job
Inside Sales Manager (Former Employee), Reston, VAJuly 25, 2014
A typical day at work is based on emails from different Dell reps and customers. Make around 50-70 calls a day. Manage a team of 8 BDRs who handle the whole territory of Latin America. Part of a team of 12 reps who oversaw the Data Protection team.
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every day was a joy
Customer Care Advocate (Former Employee), Twin Falls IdahoJuly 24, 2014
Enjoyed working everday with co worker and how the job constantly changed
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Fun and active work
IPS Product Group (Current Employee), Round Rock TxJuly 24, 2014
Great place to work nice environment and great people. Great manager.
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DSG a complete mess from constant reorgs, management and product redirection
Channel Sales Manager (Former Employee), Round Rock, TXJuly 24, 2014
Pros: worked from home when not traveling
Cons: to effectively manage the huge territory i needed to travel every week
Channel development and management including partner enablement with tools, programs, products and educating how to identify opportunities . Created and executed sales and marketing plans. Partner certifications, deal registration, pipeline review, marketing campaigns and events to grow revenue and market share. Partnering with other Dell solution areas – more... and groups. Territories were too large to be effective. Management was weak and not helpful and coworkers were beat down from the workload expectation and lack of support. So much of the job was dealing with unhappy partners and problems from Dell internal right hand not knowing what the left hand was doing. The mess of acquisition absorption will take a miracle to smooth out or strong, smart ,collaborative management and a culture change. – less
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productive and fun work place.
Customer Care-Voice Sr. Rep (Former Employee), chennaiJuly 23, 2014
nice place to work if you don't mind about the salary. good place for freshers.
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Great place to work, wasn't there long enough.
Senior Claims Examiner (Former Employee), Plano, TXJuly 23, 2014
Pros: working from home
Since it was a new contract and new product the training was a little scattered. Once everything got on track, it was a great place to work, and a great team to work with. Lacking in communication a little bit, but again, still working out the kinks in a new product for the company. I loved the team, I loved the work, I loved the challenge. I most loved – more... being able to contribute my experience with claims processing to help out with communication and learning the product. – less
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Too many acquisitions have stifled this company
Support Account Manager (Former Employee), Austin, TXJuly 23, 2014
Pros: remote work setting
Cons: no training, no knowledge of internal systems, no integration between the acquired company and dell, healthcare was insufficient
When you acquire other companies, you must have an integration plan that is well thought out and achievable. This was not the case at Dell.
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Micromanaged
Level II Help Desk Unix/Desktop IT Analyst (Current Employee), Oklahoma City, OklahomaJuly 23, 2014
Extremely micromanaged. Good place to work, so long as you're on an account with good management.

About Dell

Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end – Read more