Dell Employee Reviews

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High paced, great learning, great people, poor work/life balance
Director, Customer Support (Former Employee) –  Mississauga, ON14 January 2016
Days go by fast, always running 100 miles an hour. Accountability is 24x7. Responsibilities span wide which is good. Ability to change processes is more limited as the company grew larger. Not as nimble as they used to be.
Pros
OJT learning is fantastic
Cons
long hours
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Old School Outlook on Future Facing Busineess
Lab Engineer (Former Employee) –  Edmonton, AB14 January 2016
Slow to adapt in sector that changes rapidly.
Sometimes management and HR slow down what should be quick processes.

On the plus, people are nice, atmosphere was great. Nothing but good things to say about the people, we were all working around clumsy company policy.
Pros
Massage Chair
Cons
Slow traversal of management chain for small questions and approvals
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Great HR department
Learning and Development Analyst (Former Employee) –  Salvador, SK11 January 2016
Moving into the 21st Century.
Great leadership. Promotes great values and awesome compensation plan

Always looking to move forward
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Great Place to work, not all managers are equal
Marketing Sr. Adviser (Former Employee) –  Not Disclosed13 December 2015
Nice place, great compensation and work-life balance. Superb Colleagues, will go out of their way to help. Not all managers are equal. Some are amazing to work with, some just not good enough for the job entrusted to them. Some will protect their non-performing teams and others will throw you to the wolves even if you are doing as much as you can in the circumstances. These bad managers float around different departments for years, promoting their own cohorts and trying to build their own fiefdoms. They are always the reason why I have seen many great workers leave. No one will say it upfront though. No point, you see... They go around and spread the discomfort everywhere.
Pros
Great People, Great benefits, Awesome Growth prospects
Cons
24 x 7 on the job due to the WW nature of the responsibility
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creative work environment
Customer Sales and Service Associate (Former Employee) –  Ottawa, ON5 December 2015
Troubleshooting technical problems requires creativity.With the given technical tools you must be able to think outside the box to sole computer related Issues.
The difference between an hour of trouble shooting and say 30 minutes of trouble shooting depends on your creative skills
and dell helped me develop that skill
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Na
Implementation Delivery Specialist (Current Employee) –  New Delhi2 December 2015
A typical day starts with planned assignments with customer and at the end I feel happy if customer is contended. Some times it difficult to manage with colliding customer meetings.
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very large company and good public relation
Sales and Finance Representative (Former Employee) –  Toronto, ON24 November 2015
I am a goal oriented worker with 25 years of experience in IT, with the last 5 years focused on server HP G5-G9 and Virtualization.
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Fast paced and empowerment environment with global team and SME support
Sr. Manager, Americas Logistics (Director Grade) (Former Employee) –  North York, ON9 November 2015
Dell is not for the 9 to 5 employee but it is for those who can work, function and thrive in fast paced work environment where change is always a good thing to bring about.
Pros
Fun yet exciting work environment
Cons
hard to get repalcement associates when someone leaves the company
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It is an interestig place to work.
Senior SAP QA Consultant (Former Employee) –  Burlington, ON2 November 2015
It is an interesting place to work.
It can be hectic and be very challenging to balance work with a family. The QA unit where I worked had a lot of work load and dead lines to meet. You find the QA staff performing testing on various platforms simultaneously for different software releases and platforms.
There is a gym for employees and consultants. I would say above all that it is a nice place to work.
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Great Products poor culture
Outbound->advanced resolution expert (Former Employee) –  Ottawa West, ON27 October 2015
Wonderful products, Some knowledge staff, Great vision and direction


Resolve issues that were not resolvable with the current resources available. Call customer (at a predetermined time)to RESOLVE the issue.Advise and mentor inbound support staff.
Pros
Great product, some very intelligent personell
Cons
Lost company vision
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Great salary and benefits
Business Analyst (Former Employee) –  Toronto, ON19 October 2015
Great salary, great benefits, great travel opportunities, great networking opportunities.

Poor work life balance, and can be very stressful.
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Fun, easy and great people
Newspaper Boy (Former Employee) –  Kingston, ON5 October 2015
It was easy to do and only required one day a week ether on Wednesday or Thursday. The people there were also friendly and respected one another.
Pros
Easy, Fun
Cons
None
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Productive and excellent place to work.
Program/Project Management Sr. Advisor (Former Employee) –  North York16 September 2015
Typical day at work: Variety of work everyday
Learned: IT Solutions Hardware and software sales
Management: Great and very supportive
Co-workers: Always willing to help
Pros
Excellent learning place
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Fun Place to work family life balance
Technical Support Engineer II (Current Employee) –  Burlington, ON18 August 2015
great place to work to learn new technologies long hours family work life balance.
colleagues assist on cases when needed very helpful, training is not much you have to learn on your own
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Great place to learn, challenging pace, never a dull moment
Director, Customer Service (Former Employee) –  Mississauga, ON23 July 2015
I learned and grew more at EMC than I would have any where else. My career is where it is today due to the opportunities EMC presented me during my 20 years there.
Pros
Career advancement
Cons
24x7 type job. Difficult to separate work and life
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A good company
Technical Lead (Current Employee) –  Toronto, Canada17 June 2015
Overall a good company to work for as it has great culture and work life balance policy. Dell used to be a public company but now turned into private.
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Great cluture
Senior Consultant (Current Employee) –  cairo12 May 2015
I was lucky to be working for a company like EMC where you get to learn a lot, in regards to both technology and business.

The company invest a lot in the technical development of its people, and also have good benefits.
Pros
great place to work
Cons
less work life balance
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Great organization
Americas Team Lead, Project Management (Former Employee) –  North York14 March 2015
Busy
Great people
lots of business opportunity
salary is well in the expected range
superb products and services
long list of partners to round out services offerings
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Positive Attitude towards work and people
Owner/operator (Current Employee) –  Kitimat Modernization Project27 January 2015
Early to rise and always positive. Cool in pressure situations. Hardest part of the day is learning how to deal with each individual.
Seeing your efforts come to fruition with the crew and having a positive safety culture develop.
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Good time
Intern (Former Employee) –  Toronto, ON1 December 2014
The whole experience was great. I have no complaints at all. pays well and lifestyle is great.
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Overall rating

4.0
Based on 6,015 reviews
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Work/Life Balance
3.9
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3.6
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3.8