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1,340 reviews

Dell Employer Reviews

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Great Company
Business Process Improvement Senior Consultant (Current Employee), Round Rock, TXSeptember 12, 2014
Great Management with an open door policy.

Projects are challenging but rewarding.

Colleauges are supportive.

Overall a great place to work, learn and advance your career.
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Productive environment.
Desktop Analyst (Current Employee), Doha, DAWSeptember 12, 2014
Working during day time. good to work with users like doctors, nurses and upper management like Directors. I feel great when the user gives feedback and if they are very satisfied by my work. if there is any bad feedback about the work its good learning experience. and area to work on.
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Ability to travel to distant IT industry services.
Travel Service Technician (Former Employee), PA, NJSeptember 12, 2014
Cons: work here if you're desperate
Too much driving and the reimbursement does not compensate for the low wages and long drives.
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I was helping a lot of peoaple and having fun as well
Field Service Technician (Former Employee), Santa Barbara, CASeptember 11, 2014
I was helping a lot of people and driving a lot as well, but it was fun to be in different parts of the city.
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Fast and fun place to work at.
Field Systems Technician (Current Employee), Woodland Hills, CASeptember 9, 2014
Dell is a knowledgeable and great company to work for. The management and team is always available to pass on any new information regarding technological and informative know-how regarding the latest systems.
The hardest part of the job is keeping all systems up to date with the latest schemes and functions. Correcting any issues prior to the deadline – more... posed quite a challenge. – less
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Company with very bright and driven individuals
EXECUTIVE DIRECTOR of HUMAN RESOURCES (Former Employee), Round Rock, TexasSeptember 8, 2014
Dell is going through changes via going private but I am fully confident their success will continue.
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The best part of the job was the people I worked with.
Policy Holder Services Representative (Former Employee), Lincoln, NESeptember 6, 2014
They could improve on the way they lay people off by letting them know ahead of time and giving them help to find another job. The part about the pay, it was good when they did give raises, but when they did not when they were still making a large profit, saying they could not afford it. I think they still could of at least given a 1% across the board – more... raise to show good faith to the employees. – less
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MY initial stage
Designated as Claims Processor Sr. Representative (Former Employee), ChennaiSeptember 6, 2014
Cons: short breaks
After i finished my college dont know anything about bpo especially US healthcare.but when i joint DELL my trainers are trained me so well. they take a total section in one month. really its very usefull for me. and then i started my carrer as a claim processor in dell and develop myself to become a claim adjudicator.
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productive
STAFF MANAGEMENT (Former Employee), westchester , ohioSeptember 5, 2014
good company to work and their place is clean they are on your side when it came to a problem
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good university at work
Project Manager (Former Employee), MalaysiaSeptember 5, 2014
Pros: work life balance, good com & ben
Cons: always re-organize
work life balance, great place to work, i love environment and people here are friendly, professional, helpful and work with ethics.
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Best Company to work for.
Lead Order Processor/Trainer (Former Employee), West Chester, OHSeptember 4, 2014
Pros: free lunches, games on fridays, casual dress.
Cons: short breaks.
Best company to work for. They treated you right. I loved coming to work.
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Fun while it lasted.
Consumer Computer Sales (Former Employee), Austin, TXSeptember 2, 2014
Pros: fun sales job
Cons: job security
Working as a Consumer Sales Rep was great. There were no cold calls to be done like other telesales. People shopping online who had questions or needed help checking out will call the 1800 number and get directed to a sales rep. Working over a 8 hour shift you would usually take between 12-20 calls on a slow day. Making it hard to hit your numbers selling – more... computer packages and warranties. The job environment was great and fun. – less
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Productive and fun place to work
TEST ADVISER (Former Employee), BangaloreSeptember 1, 2014
Pros: productive and fun place to work
Cons: typical product based company
Management is very proacive.
The project is very technical and helps to grow technically
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Very difficult to advance due to job structure
Level 2 Technician (Current Employee), Plano, TXSeptember 1, 2014
I take calls for Tenet Hospitals, Remote in to the PC's to repair Java issues and scanning issues.
Managers are not very supportive.
The most enjoyable p[art of my job is resolving issues for my end users.
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Dynamic
Senior Team Manager (Former Employee), Chandigarh, CHAugust 29, 2014
Del is probably the best Org I've worked for...
Everything is good. Employee friendly, Dynamic work culture and work acknowledgement.
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Very dynamic with some good ideas
Software and Peripherals Specialist (Former Employee), Nashville, TNAugust 29, 2014
Had a strong desire to try and do right by the customer, but the upper management seemed to change their strategy every few weeks. While very nimble, it seemed there wasn't any clear and consistent direction. Major changes would happen every quarter with circling back to the previous setup around 4-5 quarters later.
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Great place for gaining experience
(Contractor) (Former Employee), TexasAugust 27, 2014
Dell is a great learning experience with various travel and work at home positions the compensation package is some what slack but the weekly Per-Diem is a great addition to compensate your benefit package.

but beware you will be black listed from future assignments due to professionalism or refusal of an assignment regardless of the circumstance.
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Good Place
Technical Support Executive for Dell Computers (Former Employee), Chennai, TNAugust 25, 2014
It was a good organisation however the compensation was a challenge since I was new to the call center industry
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Self Improvement
Sales Account Executive (Current Employee), Oklahoma City, OKAugust 24, 2014
Pros: flexibility
Cons: bland future
I have improved throughly in my face to face business sales.
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Stressful
Customer Service Rep (Current Employee), Lincoln, NEAugust 23, 2014
Pros: its a job.
Cons: less than average benefits, horrible work atmosphere, no support from management
You spend your day answering phones and helping customers and agent's offices with their issues. You are screamed at, cussed at and deal with angry people all day. You have help from leads who are very good and helpful. Management is more concerned with how long you are in the restroom than how good of a job you are doing helping the customer. The other – more... staff you work with are nice people and make it bearable. The hardest part of the job is the feeling of being unappreciated. As an example, they had a fish game and we were told to participate and we would earn something for all of the fish bucks we got, so I did. No one ever did anything with them, I still have all of them in my desk. There is no reward for a job well done. The most enjoyable part of the job is just the satisfaction you get from really being able to help someone. – less

About Dell

Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end – Read more