Dell Employer Reviews

The Project Managers were always available, day or night and the on site lead was awesome. Solid computers...the gov't standard.

A good learning place.
Good co-workers.
Tough Managerment
The most challenge is review number every week, sometimes review everyday.

The company itself has a good direction , but could show more respect to employees . The managers seem to favor some people over others . I was in the top 3 in my department and they took advantage of that . Decent pay but really repetitive and boring after a few months .

Process Group Medical Claims
Reconcilation of Member's deductible and out of pocket for calendar year and contract year.
Claim system Qcare , Excyls

this was more of a sales job the people and mangers was good people.

The positives:

Good work-life balance. Ability to work from home at times. Ability to create your own schedule to a certain degree.

Pays better than almost any other employer in town.

And a very collaborative environment - consulting colleagues and forming cross-functional teams encouraged. Meaning you have opportunities to give input and be heard – more... from time to time.

The bad:
Bonuses may vary wildly year-to-year, so don't count on those. Reviews can be a disappointment, even for hard working people, depending on the year and the manager because of the way Dell allots teams certain numbers of good and bad employee rankings regardless of actual team performance. Also there's no clear set of criteria you can meet to ensure advancement. Seems like it's mostly based on favoritism.

Advancement and moving between teams used to be encouraged. But the amount of time you must spend in-role increased from 6 months, 12 months, now all the way up to 18 months. And after 18 months, a current manager to veto your move for no strong reason- this has happened to several people I know.

Layoffs are extremely frequent- several times a year now. It causes employees stress and creates "every man for himself" environment where people feel compelled to steal each others' credit in an effort to prove they still have value.

The hardest workers tend not to get rewarded because Dell rewards politics over hard work.

No perks like free food/drinks or other cool stuff that's popular at other tech companies.

Cog-in-a-big-machine feeling affects A LOT of the workers.

Constant re-organization. About twice a year teams consolidate, merge, and lay-off or demote some people. Sometimes more often.

Can be a great experience if you land with a good manager, but you're likely to have the same manager only 1-2 yrs and you never know who/what you'll end up with next.

Bit of a boys' club- many women there agree that men are more likely to get promoted, better rankings and better bonuses than women.

Poor executive leadership, clueless about how to really make it back to the top of the industry. – less

The company cares about its customers. The initiatives and overall vibe is process improvement and how to improve the customer experience. The hardest part of the job is weeding through the bureaucracy, however. The most enjoyable part of the job is getting to work from home. Management really understands work/life balance. The salary and benefits are – more... excellent. – less

It was unprofessional place and I will advice everyone not to work at that company.
Everyday is a crazy day at work and they show you that you are nothing.
I learned a little bit about software.
They have the most unprofessional management I have ever seen.
All my co-workers quit them jobs there including me.
The hardest part if the job is dealing with – more... the management as they they show you that they don't care about you.
The most enjoyable part of the job was my last day when I walked out of that place. – less

I enjoyed the training provided however trying to apply the training was sometimes hard unless you were in certain cliques.

I won`t say very good. I worked here for quite long because options in the city are stipulated and Dell pays quite a good salary. But at one point, an individual is no longer attracted towards the same and rather looks for better options in overall aspects. Dell is good company and holds a high brand name but the management woes makes it a worst place – more... to survive leading to criticism. There is no learning, career growth is vague and biased behavior of the senior management and of course lack of job security makes one to give up easily. There is nothing to boost one`s morale except extra pay days and salary days. Typical work goes upto 12 hours. Co workers are good. No longer enjoyable part exists. To be precise, its good to join in as a fresher out of a college or uni or while pursuing the studies. typically 2-3 years and then move on for better prospects else one feels like living in a sweet prison that will never let you leave just because of the good pay. To add on working in shifts makes one`s life balance extremely disastrous and in return no extra benefits for the same. – less

Dell is an excellent place to start in sales but respect from the top is lacking. The company does teach many valuable skills in technology and dealing with different types of people.

I have been employed here for over 6 years. This company does have great benefits and treats their employees very well. What is lacking is changing things too often to try to save money, on the product side especially. Work life balance is hard in certain departments, especially sales, but has improved since I started. Management is given an enormous – more... amount of pressure, and it does trickle down. – less

Typical day is filled with multiple projects going on always multitasking. I have learned EDI mapping on a distributed platform and importance of understanding the business. Management is involved in providing the tools needed to complete daily tasks. I worked on a team where everybody plays an important role in providing the successful implementation – more... of projects. The hardest part of the jobs is the afterhours “on call" rotation. I enjoy working with the people on the team and being a part of a successful environment. – less

A typical day at work for me was quite busy. I would come in check the major components on the BMS and start taking care of work order tickets or other tasks that need to get completed.
What I have learned the most after working at my last position is; I should have been a lot more forward and called them out on some of management’s poor people decisions. – more... This was the hardest part of the job for me especially when I knew I was going to have to change from a permanent employee to a contracted one.

The absolute best part was getting to work with brand new equipment and controls and being able to take care and manage them from their infancy. – less

Poor corporate culture w/o much human interaction; permeated culture and employee morale to the point that most people I interacted with were actively seeking employment elsewhere and it affected their performance.

I worked at a Philly office as a SME and the other Dell employees were just awful. Everyone looked out for themselves and were at times verbally abusive and undermined each other. The catch phrase was "You figure it out."
The managers are in New York and are out of touch with the local situations in the field offices and are caught up in procedure.
The – more... pay was pretty good but was hardly worth the crushing stress, anxiety, and dealing with dodgy equipment, lack-luster co-workers and office intrigues.
I am glad to be out of there.
DO NOT WORK FOR DELL! – less

A typical day started at 9am to 6pm. We always started out with a fifteen minute meeting to get our day started. This meeting was to get all managers up to speed on issues from the day prior. This could be things from defective parts, wrong purchase orders, team projections for the week, daily outputs as well as setbacks. My daily duties consisted of – more... creating spreadsheets and managing financial reports, as well as assisting team members and customers with various requests. I managed team executives calendars, expenses,travel, and meetings.

I learned how to be very patient since things did not always go as planned. I was able to adapt to any situation rather good or bad. I also learned how to be a great listener as well as a great communicator.

Dell's management team is one of the best I've had in my work history. They were very supportive to not only upper management but also to all subordinates that were under them. They understood that we all were a team and it took teamwork to make Dell a successful company.

I must say that my team at Dell was like a family. We helped each other no matter what. True enough we had our good days and bad days because we all have different attitudes as well as different things going on in our lives. No matter what, we never let our differences get in the way of our work production. That is what made us a great team.

The hardest part of the job was when we didn't meet our quotas which were rarely or when we had to stay extra late to rework systems do to a part being defective before being shipped out to the customers.

The most enjoyable part of the job was making our quotas and receiving extra bonuses from the company. We also enjoyed hanging out with each other from time to time after work. We were like a happy family. It was always good to see our CEO with a big smile on his face when we hit his numbers. – less

Working with clients over the phone to solve hardware and software issues with purchased products.
I received valuable training and certifications through the company.
Management were very supportive and provided innovative ways to support team unity.
The hardest part of the job was working to resolve escalated customer issues via phone.
Best part of – more... the job was the light friendly atmosphere. – less

you would walk in to the office sit down and take calls till time for break/lunch/home.
the was my 1st computer job.
dos/windows/office etc...

It is a ever changing work place. In 5 years, I have 9 jobs. Working at Dell requires an ability to work cross functionally, and to be able to deal with ambiguity.