Dell Employee Reviews

Found 79 reviews matching the search
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Fast paced and empowerment environment with global team and SME support
Sr. Manager, Americas Logistics (Director Grade) (Former Employee) –  North York, ON9 November 2015
Dell is not for the 9 to 5 employee but it is for those who can work, function and thrive in fast paced work environment where change is always a good thing to bring about.
Pros
Fun yet exciting work environment
Cons
hard to get repalcement associates when someone leaves the company
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Productive and fun place to work
Inventory Specialist (Former Employee) –  Richmond Hill, Ontario30 November 2011
Dynamic and ever-changing business, was early stages of Dell in Canada when I worked there so advancement opportunites were plentiful.
Pros
occasional free lunches, provided additional training and seminars, strong benefit package
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Great Products poor culture
Outbound->advanced resolution expert (Former Employee) –  Ottawa West, ON27 October 2015
Wonderful products, Some knowledge staff, Great vision and direction


Resolve issues that were not resolvable with the current resources available. Call customer (at a predetermined time)to RESOLVE the issue.Advise and mentor inbound support staff.
Pros
Great product, some very intelligent personell
Cons
Lost company vision
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Typical big company culture
Business Systems Analyst (Current Employee) –  Vancouver, BC26 January 2013
The best part working here are the people.
You learn from your co-workers
Very Difficult to grow within the company.
Benefits are above average compared to American Companies, BUT below average compared to Canadian companies.
Pros
learn from projects. e-training
Cons
no transit pass, vacation days don't carry over the following year
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Not organized, pull from one job to another
HVAC Technician second year apprentice (Former Employee) –  Charlottetown, PE23 July 2014
Co-workers were very friendly and worked as a team, but managment were not organized. More work then what workers could handle therefore lost contracts.
Pros
Health benefits, supplied work clothing.
Cons
Over time hours paid the same as regular work hours
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Na
Implementation Delivery Specialist (Current Employee) –  New Delhi2 December 2015
A typical day starts with planned assignments with customer and at the end I feel happy if customer is contended. Some times it difficult to manage with colliding customer meetings.
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very pressurizing, and must have multitasking skill with good speed.
Officer (Current Employee) –  Toronto, ON25 March 2014
my day starts at 8am, I have to report 15 minutes before start time. it is extremly hectic in the morning hours, I have to monitor all the CCTV's and also help all the employee's with their access to campus by creating pass key for them. Meanwhile I also have to maintain contact with building operators and generate work orders for various contractors, after that i have to flag all the work orders and access authorization with their respective orders. We also have celebrity escort very often, so I have to dispatch guards for them and also keep contact with them. In afternoon I start clearing pass keys and update all the employee information. In evening I have to do audits of NVR switches and CCTV routers and attach all the reports at the end of my shift.
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Positive Attitude towards work and people
Owner/operator (Current Employee) –  Kitimat Modernization Project27 January 2015
Early to rise and always positive. Cool in pressure situations. Hardest part of the day is learning how to deal with each individual.
Seeing your efforts come to fruition with the crew and having a positive safety culture develop.
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Good atmosphere and good support
Technician on call (Former Employee) –  Ottawa, ON4 June 2013
Long night at phone, getting more training and experience as a DELL computer technician. Whenever you need anything from the job, you can ask your manager who, every week, you will have a one-to-one meeting to discuss your progress and outside that meeting, there will be there to discuss anything related to job you encounter. Regarding Level 2 technicians and co-workers are their to give you support at any free time. In regard to the hardest part of the job when you receive an issue that takes a long time to be solved, or even takes a long time and will be unsolvable. The most enjoyable part is when you have any social activities with co-workers or even small talks.
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Great organization
Americas Team Lead, Project Management (Former Employee) –  North York14 March 2015
Busy
Great people
lots of business opportunity
salary is well in the expected range
superb products and services
long list of partners to round out services offerings
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very large company and good public relation
Sales and Finance Representative (Former Employee) –  Toronto, ON24 November 2015
I am a goal oriented worker with 25 years of experience in IT, with the last 5 years focused on server HP G5-G9 and Virtualization.
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very good company to work , wish they have better Managment
Sr. Network Engineer (Current Employee) –  Toronto, ON27 January 2014
working as consultant for different capacity including network, security, engineering, data center, day to day operation and project management , I also have on call rotation since we are supporting 24/7.
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Fun, easy and great people
Newspaper Boy (Former Employee) –  Kingston, ON5 October 2015
It was easy to do and only required one day a week ether on Wednesday or Thursday. The people there were also friendly and respected one another.
Pros
Easy, Fun
Cons
None
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Dell is relaxed and FUN
Hardware Support Agent (Former Employee) –  Edmonton, AB1 April 2013
Fun! The management wants you to enjoy your time and your team!
Pros
management lets you have fun fun fun!
Cons
low wage
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Good project
Deployment and Data Migration Technician (Current Employee) –  Toronto25 September 2013
friendly environment, learn new skills every day, management is very friendly.
Pros
Once a week free lunch
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good place to work
Sales (Former Employee) –  toronto14 March 2014
fast paced environment & great co-workers
Learned a lot about IT
Management needs lots of work
Cons
dell bureaucracy
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Dynamic, challenging and invigorating place to work
Customer Support Specialist (Former Employee) –  Edmonton, AB22 January 2013
It was an inbound call centre. Main function was to resolve technical (hardware and software) issues for PCs, Laptop and printers. Each individual case was unique and therefore there was no boredom of repetitious information. There was a constatnt source of learning. I most enjoyed the customer interaction and problem solving.
Pros
learnt about dell hardware, software and about printers.
Cons
late shifts
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Productive & useful experience & Career Developement
Technical Support Specialist (Former Employee) –  Kanata, ON10 June 2013
Given free hand in developing and completing Electronic systems database and inventory for due diligence preparation of Y2K program
within Goulbourn Township.
Pros
co-operation and assistance from all departments
Cons
No assistance from manufacturers of electronic parts or devices
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A Great Place to Work
Senior Marketing Manager, (Former Employee) –  Toronto, ON27 November 2014
A great place to work overall. Great people and supportive work environment.

Frustration of dealing with US head office to support initiatives for Canada. No real leeway to customize for the Canadian market. Communication from HQ was lacking at times.
Pros
Work from Home flexibility
Cons
US inflexibility
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average
Account Manager, Inside Sales (Former Employee) –  Toronto13 October 2014
Mid-level directors are clueless and incompetent. I have no idea how they became the 2nd largest computer company in the world but its clear to me as a former insider and a current-outside observer that they are stagnating.
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Overall rating

4.0
Based on 4,299 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.8
Job Security/Advancement
3.4
Management
3.5
Culture
3.8