Technical Support Manager (Former Employee) – Kanata, ON – 11 September 2017
It was a typical call center but as a manager, I learned a lot about leadership and team management. There were a lot of in-class sessions led by industry consultants and SMEs. I quite enjoyed my time there.
Senior SAP QA Consultant (Former Employee) – Burlington, ON – 2 November 2015
It is an interesting place to work. It can be hectic and be very challenging to balance work with a family. The QA unit where I worked had a lot of work load and dead lines to meet. You find the QA staff performing testing on various platforms simultaneously for different software releases and platforms. There is a gym for employees and consultants. I would say above all that it is a nice place to work.
Early to rise and always positive. Cool in pressure situations. Hardest part of the day is learning how to deal with each individual. Seeing your efforts come to fruition with the crew and having a positive safety culture develop.
Data Analyst Specialist / Administrative Support (Former Employee) – Limerick, LK – 21 October 2014
Coordinated between two teams to perform administrative duties. Worked within a Global team. Updated time sheets and tracked holiday log. Attended Global meetings as a representative for our regional office. Provided an update of projects to management. Ensured smooth running of the department day to day, delegated when needed. Great team spirit; camaraderie
Account Manager, Inside Sales (Former Employee) – Toronto – 13 October 2014
Mid-level directors are clueless and incompetent. I have no idea how they became the 2nd largest computer company in the world but its clear to me as a former insider and a current-outside observer that they are stagnating.
TSR (Former Employee) – Edmonton Alberta – 9 September 2014
I worked as a technical support rep in the call center. It was great. The management was smart and friendly. Co-workers were fun. There was really only 2 or 3 places to proceed with my career though which was to move to tier 2 support or to move to a different category of troubleshooting like software. I did neither as Dell pulled up roots and left my town. Sad to see them go.