Technical Support Manager (Former Employee) – Kanata, ON – 11 September 2017
It was a typical call center but as a manager, I learned a lot about leadership and team management. There were a lot of in-class sessions led by industry consultants and SMEs. I quite enjoyed my time there.
Business Development Manager (Current Employee) – Toronto, ON – 5 August 2017
Working at Dell has been amazing so far, the company vision for the IT industry overall it impressive and the fact that they've not only managed to stay relevant within an industry that is constantly changing, they are growing and with that comes market share from their competitors. With the new EMC merger they've set themselves up to me a major player within this industry.
Fun job when the phones were ringing with customers.
Inside Sales Consultant (Former Employee) – Toronto, ON – 8 July 2017
I worked at Dell in 1999. It was very busy selling computers on the phone thanks to the fear of Y2K. After New Years 2000 people realized that the world wasn't going to end and the sales floor went from 150 people to 20. There were no calls. There was a base salary if you made your quota. But this proved difficult when there weren't a lot of calls. I just couldn't afford to work there anymore. It may have changed now.
Customer Service Engineer (Former Employee) – Toronto, ON – 6 June 2017
A typical day of work at Dell / EMC for me started at home and travelling from site to site repairing, installing and troubleshooting, storage hardware and SAN infrastructure. I learned how to troubleshoot nearly every EMC product, how to maintain high availability and how to communicate effectively with customers. The workplace culture was mostly older generation of IT personal and the hardest part of the job were the extreme hours and long nights driving far distances. Enjoyable parts of the job were few and far between, most of the satisfaction I gained was from amber lights turning green when the hardware problems were resolved.
Account Manager (Former Employee) – North York, ON – 30 May 2017
Dell is a great place to work and used to have great work life balance....the culture has changed and bit but it is not all that bad. Money is fair and the people that work there are fairly good people.
Services solution Executive (Former Employee) – Toronto, ON – 3 May 2017
to much politics, Managers no leaders, no support, no support for multi cultural, none stop work, and you are at your own, salaries are excellent. I hope after the acquisition with EMC the real change will happen to this good organization
Senior Order Management Associate (Former Employee) – Toronto, ON – 8 March 2017
Dell sold personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company was well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its "build-to-order" or "configure to order" approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers
Finance Leader / Finance Controller (Former Employee) – Toronto, ON – 19 February 2017
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.