Dell Employee Reviews in Canada

Found 50 reviews matching the search
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Great management support, excellent pay, meritocracy
Tier Two CSR (Former Employee) –  Ottawa, ONJune 5, 2016
Best thing about working for Dell was the meritocracy culture. If you worked hard and performed well you and your team saw benefits such as prime shifts even if you were all freshly trained. If you sat back and rode your tenure you got the bad shifts.

Typical day at work was answering phones all day. Most calls were straightforward "My internet doesn't work, I have spyware, my X component is broken" but occasional there were challenging calls with unique issues.

Most co-workers got along well with the meritocracy culture. They knew that if they worked hard they would see the benefits and so people pulled together to make it happen.

My manager was excellent. I can't speak for others as I had the same one for my entire time there except right at the end. Probably the most unprofessional manager I've ever had.
Pros
Great pay, great schedule, meritocracy, good managers
Cons
?
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Ethical and People focused Company
Ebusiness Advisor (Current Employee) –  Eldorado do Sul / BrazilJune 1, 2016
Company makes employees feel very nice, providing an ethical environment and high level colleagues. Allows you to create and drive your own career path. Has an open door culture, where you can reach out to Directors and Executives to talk about any topic.
Pros
Career, international experience, intelligent colleagues
Cons
Innovation, closed platforms
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If your not into sales avoid
Inside Sales Representative (Former Employee) –  Toronto, ONMay 23, 2016
This job i can personally can work very well for those who enjoy the sales cultures and, talking with their clients on a day to bases for solutions in the computer world. If you are a curious person and want to try something new i would be careful about applying because it is very fast paced and entitles you to also finish your work on your laptop at home. If you love making deals and so on this is the job for you, but if your someone looking for a different direction and like to go into the office cubical life just be prepared for a fast paced environment and yes dell has an awesome atmosphere among colleagues, but that comes down to your adaptability or suitability to the environment. If you dont work with the culture of dell well then expect a lot of stress from the position. Either then that It is over all a good job for students out of school seeking for work and so on.
Pros
Great Culture among colleagues
Cons
Work comes with you to home, may surprise you for what you signed up for
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Productivity because the home work
Account Executive Retail (Former Employee) –  SalvadorFebruary 23, 2016
work routine of a seller , serving customers and managing internal staff to meet the demand generated.

pipeline management, business plan development , partner management
Pros
Homework
Cons
bad management
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Great HR department
Learning and Development Analyst (Former Employee) –  Salvador, SKJanuary 11, 2016
Moving into the 21st Century.
Great leadership. Promotes great values and awesome compensation plan

Always looking to move forward
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Great Place to work, not all managers are equal
Marketing Sr. Adviser (Former Employee) –  Not DisclosedDecember 13, 2015
Nice place, great compensation and work-life balance. Superb Colleagues, will go out of their way to help. Not all managers are equal. Some are amazing to work with, some just not good enough for the job entrusted to them. Some will protect their non-performing teams and others will throw you to the wolves even if you are doing as much as you can in the circumstances. These bad managers float around different departments for years, promoting their own cohorts and trying to build their own fiefdoms. They are always the reason why I have seen many great workers leave. No one will say it upfront though. No point, you see... They go around and spread the discomfort everywhere.
Pros
Great People, Great benefits, Awesome Growth prospects
Cons
24 x 7 on the job due to the WW nature of the responsibility
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very large company and good public relation
Sales and Finance Representative (Former Employee) –  Toronto, ONNovember 24, 2015
I am a goal oriented worker with 25 years of experience in IT, with the last 5 years focused on server HP G5-G9 and Virtualization.
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Fast paced and empowerment environment with global team and SME support
Sr. Manager, Americas Logistics (Director Grade) (Former Employee) –  North York, ONNovember 9, 2015
Dell is not for the 9 to 5 employee but it is for those who can work, function and thrive in fast paced work environment where change is always a good thing to bring about.
Pros
Fun yet exciting work environment
Cons
hard to get repalcement associates when someone leaves the company
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Great Products poor culture
Outbound->advanced resolution expert (Former Employee) –  Ottawa West, ONOctober 27, 2015
Wonderful products, Some knowledge staff, Great vision and direction


Resolve issues that were not resolvable with the current resources available. Call customer (at a predetermined time)to RESOLVE the issue.Advise and mentor inbound support staff.
Pros
Great product, some very intelligent personell
Cons
Lost company vision
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Productive and excellent place to work.
Program/Project Management Sr. Advisor (Former Employee) –  North YorkSeptember 16, 2015
Typical day at work: Variety of work everyday
Learned: IT Solutions Hardware and software sales
Management: Great and very supportive
Co-workers: Always willing to help
Pros
Excellent learning place
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A good company
Technical Lead (Current Employee) –  Toronto, CanadaJune 17, 2015
Overall a good company to work for as it has great culture and work life balance policy. Dell used to be a public company but now turned into private.
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Great organization
Americas Team Lead, Project Management (Former Employee) –  North YorkMarch 14, 2015
Busy
Great people
lots of business opportunity
salary is well in the expected range
superb products and services
long list of partners to round out services offerings
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A Great Place to Work
Senior Marketing Manager, (Former Employee) –  Toronto, ONNovember 27, 2014
A great place to work overall. Great people and supportive work environment.

Frustration of dealing with US head office to support initiatives for Canada. No real leeway to customize for the Canadian market. Communication from HQ was lacking at times.
Pros
work from home flexibility
Cons
us inflexibility
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Worked with a great team
Data Analyst Specialist / Administrative Support (Former Employee) –  Limerick, LKOctober 21, 2014
Coordinated between two teams to perform administrative duties. Worked within a Global team.
Updated time sheets and tracked holiday log.
Attended Global meetings as a representative for our regional office.
Provided an update of projects to management.
Ensured smooth running of the department day to day, delegated when needed.
Great team spirit; camaraderie
Pros
quarterly bonus; benefits;
Cons
long commute
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average
Account Manager, Inside Sales (Former Employee) –  TorontoOctober 13, 2014
Mid-level directors are clueless and incompetent. I have no idea how they became the 2nd largest computer company in the world but its clear to me as a former insider and a current-outside observer that they are stagnating.
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A good learning experience
Technical Support Associate (Former Employee) –  Edmonton, ABSeptember 16, 2014
This was a good use of my skill set, though I did not enjoy the phone aspect too much
Pros
wage
Cons
location
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Great place to work
TSR (Former Employee) –  Edmonton AlbertaSeptember 9, 2014
I worked as a technical support rep in the call center. It was great. The management was smart and friendly. Co-workers were fun. There was really only 2 or 3 places to proceed with my career though which was to move to tier 2 support or to move to a different category of troubleshooting like software. I did neither as Dell pulled up roots and left my town. Sad to see them go.
Pros
fun atmosphere, the management was always helpful
Cons
not much choice in moving up the ladder
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It was a great learning expereince
Administrative Assistant (Former Employee) –  North YorkAugust 5, 2014
I learned so much and it was not only a great experience but wonderful place to work in.
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Learnt all my troubleshooting skills
Technical Support Representative (Former Employee) –  KanataJuly 23, 2014
Talking to customers all day
Great troubleshooting skills
Great to work for Dell
Nice coworkers
Sitting all day is the hardest part of the job
Solved people problem makes me happy
Pros
discount on computer s
Cons
company close down
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NCO
Administrative assistant (Former Employee) –  montrealJune 25, 2014
NCO is a very typical - head down plow through your work ask no questions type of work place... this is a good place for younger adults go to work... if only to learn that every employer will be different and that they have to lear to adjust to higher mamagment
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Overall rating

4.0
Based on 2,761 reviews
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