Dell Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
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Great Place to work, not all managers are equal
Marketing Sr. Adviser (Former Employee), Not DisclosedDecember 13, 2015
Pros: Great People, Great benefits, Awesome Growth prospects
Cons: 24 x 7 on the job due to the WW nature of the responsibility
Nice place, great compensation and work-life balance. Superb Colleagues, will go out of their way to help. Not all managers are equal. Some are amazing to work with, some just not good enough for the job entrusted to them. Some will protect their non-performing teams and others will throw you to the wolves even if you are doing as much as you can in the circumstances. These bad managers float around different departments for years, promoting their own cohorts and trying to build their own fiefdoms. They are always the reason why I have seen many great workers leave. No one will say it upfront though. No point, you see... They go around and spread the discomfort everywhere.
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very large company and good public relation
Sales and Finance Representative (Former Employee), Toronto, ONNovember 24, 2015
I am a goal oriented worker with 25 years of experience in IT, with the last 5 years focused on server HP G5-G9 and Virtualization.
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Fast paced and empowerment environment with global team and SME support
Sr. Manager, Americas Logistics (Director Grade) (Former Employee), North York, ONNovember 9, 2015
Pros: Fun yet exciting work environment
Cons: hard to get repalcement associates when someone leaves the company
Dell is not for the 9 to 5 employee but it is for those who can work, function and thrive in fast paced work environment where change is always a good thing to bring about.
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Great Products poor culture
Outbound->advanced resolution expert (Former Employee), Ottawa West, ONOctober 27, 2015
Pros: Great product, some very intelligent personell
Cons: Lost company vision
Wonderful products, Some knowledge staff, Great vision and direction


Resolve issues that were not resolvable with the current resources available. Call customer (at a predetermined time)to RESOLVE the issue.Advise and mentor inbound support staff.
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A good company
Technical Lead (Current Employee), Toronto, CanadaJune 17, 2015
Overall a good company to work for as it has great culture and work life balance policy. Dell used to be a public company but now turned into private.
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Great organization
Americas Team Lead, Project Management (Former Employee), North YorkMarch 14, 2015
Busy
Great people
lots of business opportunity
salary is well in the expected range
superb products and services
long list of partners to round out services offerings
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A Great Place to Work
Senior Marketing Manager, (Former Employee), Toronto, ONNovember 27, 2014
Pros: work from home flexibility
Cons: us inflexibility
A great place to work overall. Great people and supportive work environment.

Frustration of dealing with US head office to support initiatives for Canada. No real leeway to customize for the Canadian market. Communication from HQ was lacking at times.
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Worked with a great team
Data Analyst Specialist / Administrative Support (Former Employee), Limerick, LKOctober 21, 2014
Pros: quarterly bonus; benefits;
Cons: long commute
Coordinated between two teams to perform administrative duties. Worked within a Global team.
Updated time sheets and tracked holiday log.
Attended Global meetings as a representative for our regional office.
Provided an update of projects to management.
Ensured smooth running of the department day to day, delegated when needed.
Great team spirit; camaraderie
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average
Account Manager, Inside Sales (Former Employee), TorontoOctober 13, 2014
Mid-level directors are clueless and incompetent. I have no idea how they became the 2nd largest computer company in the world but its clear to me as a former insider and a current-outside observer that they are stagnating.
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A good learning experience
Technical Support Associate (Former Employee), Edmonton, ABSeptember 16, 2014
Pros: wage
Cons: location
This was a good use of my skill set, though I did not enjoy the phone aspect too much
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Great place to work
TSR (Former Employee), Edmonton AlbertaSeptember 9, 2014
Pros: fun atmosphere, the management was always helpful
Cons: not much choice in moving up the ladder
I worked as a technical support rep in the call center. It was great. The management was smart and friendly. Co-workers were fun. There was really only 2 or 3 places to proceed with my career though which was to move to tier 2 support or to move to a different category of troubleshooting like software. I did neither as Dell pulled up roots and left my town. Sad to see them go.
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It was a great learning expereince
Administrative Assistant (Former Employee), North YorkAugust 5, 2014
I learned so much and it was not only a great experience but wonderful place to work in.
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Learnt all my troubleshooting skills
Technical Support Representative (Former Employee), KanataJuly 23, 2014
Pros: discount on computer s
Cons: company close down
Talking to customers all day
Great troubleshooting skills
Great to work for Dell
Nice coworkers
Sitting all day is the hardest part of the job
Solved people problem makes me happy
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NCO
Administrative assistant (Former Employee), montrealJune 25, 2014
NCO is a very typical - head down plow through your work ask no questions type of work place... this is a good place for younger adults go to work... if only to learn that every employer will be different and that they have to lear to adjust to higher mamagment
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Productive and fun place to work.
Global Program Manager (Former Employee), Toronto, ONJune 13, 2014
Great for work/life balance.
Lots of flexibility.
Many opportunities for career progression.
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An exciting place to work
Team Supervisor (Former Employee), Edmonton, ENGMay 23, 2014
Pros: pizza lunches, recognition for perfect attendance
Cons: hard to get there with transit
Come in and log into the phone systems and offer Tier 2 support to the Tier 1 agents. I would read up updates on policies.

The management was very motivating and valued their employees. The hardest part of the job was having to provide the same information to the same individual every week. The most enjoyable part was having the CEO Michael Dell come visit the group.
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Dynamic and Fun place to work
Inside sales (Former Employee), North York, ONMarch 24, 2014
Pros: free food, company perks
Cons: no security with sales
I would come in, say hi to my co-workers, set up my laptop, sign in to all my applications and programs. I learned different software and hardware products and protocols.
management was great and co-workers are easy to get along with.
job was not hard or difficult but new challenges would come up regarding different departments and it was exciting learning new things. every day was company lunch and it was great to sit down with the staff and eat and converse.
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good place to work
Sales (Former Employee), torontoMarch 14, 2014
Cons: dell bureaucracy
fast paced environment & great co-workers
Learned a lot about IT
Management needs lots of work
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Logistics Technician
LOGISTICS TECHNICIAN (Former Employee), Kanata, ONFebruary 6, 2014
Outbound Logistics Technician post-sale, ensuring customer service and proper shipping practices.
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very good company to work , wish they have better Managment
Sr. Network Engineer (Current Employee), Toronto, ONJanuary 27, 2014
working as consultant for different capacity including network, security, engineering, data center, day to day operation and project management , I also have on call rotation since we are supporting 24/7.
Claimed Profile
Headquarters
Round Rock, Texas
Employees
10,000+
Industry
Links
Dell website
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