Pros: mileage after 50 miles per day (including commute)
Cons: no raises (ever)
I have worked for DecisionOne for six years. I am quite comfortable in the position, but the lack of a pay increase in six years is unsettling. Each technician has a specific role, such as hardware tech, software break/fix, Install tech, and the team works well together. There is a low employee turnover rate, once employees pass the one year mark. The technicians are what make this company thrive. I have worked with some of the best techs in the business. The hardest part of the job is the high volume of service calls in a day. Many days a lunch break is not possible. Management is professional and understanding of worker needs.