Dear-Born Baby is a retail baby store that was established over 30 years ago. We have one location in Thornhill, just North of Yonge St. and Steeles Ave. Our store offers thousands of baby products and strives to offer new parents a huge selection of everything baby. Our mission is to provide our customers with an exceptional retail experience.
We are looking for personable and committed people to join our team. Ideal candidates thrive in a fast-paced environment, excel at selling and want to build a career in an exciting, growing company.
Web Fulfillment Co-ordinator
Administer the fulfillment and logistics of web and phone order sales.
Oversees the order tracking process and ensures orders are efficiently processed in accordance with the organization's high customer service standards.
Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost.
Serve as a key contact between the customer and the company, providing real-time service during sales, as well as post-sales support covering a range of topics
Demonstrate a highly professional demeanor while providing exceptional service to customers via phone and e-mail.
Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.
Excellent inventory and project management skills
Familiarity with computerized inventory and fulfillment programs
Good communication skills
Minimum 2-3 years experience in e-commerce, fulfillment and customer service
Excellent sales and customer service skills
Strong knowledge of computer tools
Must be professional and possess leadership qualities
- Competitive wages
- Flexible hours
- Fun, team-oriented work environment
- Employee discount
Dear Born Baby is committed to excellence in product and is equally committed to excellence in service, presentation and sales.