Appointment Coordinator (Former Employee) – Saint John, NB – 26 October 2017
When first starting, in depth knowledge of the automotive industry is not mandatory. Training is provided and covers all you need to know. Primary task is to contact clients for a particular automotive dealership, usually related to service due. High volume is expected while still maintaining accuracy and quality.
Unless you're friends with Mangament- Look somewhere else
Appointment (Current Employee) – Saint John – 19 August 2015
Work horrible hours, ( Depending on dealership) Supervisors treat you all very horrible, Unless you're their friends, you think they have your back, when they don't. And if you're not liked by supervisors, meaning if you don't rat people out - You're bullied and put down Co-Workers are great, but it's your typical call center, stress, tears, and back stabbing.
Horrible pays, nasty supervisors, and clicks.. HOURS suck
Reservation Specialist (Current Employee) – Saint John, NB – 16 July 2015
A typical day at work would included answering customer inquiries regarding service, booking appointments, and working with parts. The automotive industry is huge and I have learned everything from maintenance services to recalls. The management and co workers at Dealermine are effective and knowledgeable. They go above and beyond to make you feel comfortable in your work environment. The hardest part of my job is the long hours. Twelve hours a day, 6 days a week, can get exhausting. The most enjoyable part of my day is assisting customers with the most difficult issues and resolving them.