Dealer-FX, the most trusted name in automotive customer experience and relationship management, is focused on helping dealer and OEM clients to Drive the Customer Experience by enhancing customer retention, mobile and data strategies.
The ONE Solution suite of service tools provides integrated software that delivers a sales to service transition, online scheduling, appointment ledger, route sheet, vehicle status board, seamless DMS integration, advisor and technician dashboards in addition to supporting vehicle telematics and diagnostic data integration.
Approved and sponsored by several OEM's, our innovative programs are designed to improve the service write-up process, retention and loyalty, retail execution and efficiency, branding effectiveness, lead conversion, and dealer profitability.
With expertise in cloud-based solutions, integration, dealer training and consulting, Dealer-FX has recently been recognized as a Deloitte Fast 500 Technology company, as well as a Deloitte Fast 50 Technology Company in Canada. In 2015, Dealer-FX was awarded the Best Industry Newcomer from TU-Automotive. – less