Intervenor (Former Employee) – Oshawa, ON – 11 March 2018
Management is careless about staff. I was compliance champion, which these roles offer no extra perk. Noted concerns to the regional manager while doing compliance, the solution was to hide it. If a staff called in it’s in your hands to manage clients and try to fill their shift. If no luck you could be forced into working 24hours straight. Full time contracts do become available frequently. Staff are very disrespectful to each other, will gang up and set up other staff for med errors.
Clients best interest aren’t often the priority. Example, staff and team leader would allow client to eat ice cream for breakfast, lunch and dinner.
If you need a day off in advance you have to trade shifts, can’t book days off. If no one will take the trade it is sick time.
Casual relief staff have no flexibility, you are only able to provide availability 4 times a year and they can put you in whatever they want. If you call a month in advance as a RELIEF staff and say your unavailable they basically say too bad. Oh and the availability change that can only happen 4 times a year can only change every 4 months.
Do not recommend, staff call and harass you on your days off for help because on call doesn’t know the answer and teamleaders will not answer their phones if they aren’t in.
Social Worker (Former Employee) – Bradford West Gwillimbury, ON – 22 December 2017
Working at DBOS was a nightmare. The company treats its employees as disposable underlings. Asks employees personal information to base as work reviews and advancement. Constantly changing schedules at last moment and if you are working in a home and the following worker calls in sick you are left to work up to 24 hours. Toxic backstabbing and gossip are the norm.
All of the above plus more. Workers not appreciated.
DeafBlind Intervenor (Current Employee) – Newmarket, ON – 9 February 2017
Great opportunities for learning in terms of practical skills such as sign language as well as embracing many extra duties such as fundraising representative, health and safety champion, etc. Staff and management are supportive and helpful.
Intervenor (Former Employee) – Oshawa, ON – 11 April 2016
DBOS is a great work environment overall and the clients you get to work with are truly one of a kind. At times there was a feeling of lack of support from the upper management as it felt that they did not fully understand how each individual house ran on a day to day basis. However, for the most part, minus the 'politics' of (any) organization DBOS was a great environment to work in. Co-workers were phenomenal and became like a second family. The clients you were working with both challenged you and also became like part of your extended family. The only reason I left DBOS was because I moved to a town where there are no DBOS locations.
Great work environment, Clients are WONDERFUL people, Positive environment to grow as an Intervenor, Always providing training opportunities to their employees
Long hours, Nature of the organization had you sometimes "take work home with you" (e.g. concern about clients, can take a mentally taxing toll on you)
Intervenor (Former Employee) – Keswick, ON – 9 September 2015
Learned a lot through this company and it had changed my perspectives on a lot of things. It showed me how I was able to adapt quickly in different and continuously changing environments, quickly I can pick up new skills (learning sign language), how supportive management and other staff were.
Great staff, understanding, great pay, great clients, great training