Owner/Operator (Former Employee) – Brampton, ON – 4 January 2018
No worth loads for US. You will not get paid your waiting time. If delivery time 6 am Load pick up Time by 6 pm without any pay for such waiting. Only you will be forced to cover Pennsylvania loads. Waste of your time, no one a appreciate your work, no one thinks for company benefits every one wants to now your head in front of them, lot of bullshits . Forced to give them one star. Zero star for them.
Administrative Appointment Clerk (Former Employee) – Calgary, AB – 21 September 2017
Overall not the bets job, only good part about it was the hours. People were rude and not inviting. Made it feel like you were back in high school. During its slow months time seems to stretch on forever. No matter how good of a job you do they don't give you any credit.
mangagement isn't good, co-workers are rude and childish.
I really enjoyed working for Day & Ross. I was doing collections and work in a small team the interacted well and was very supportive. My day consisted of making follow up calls for accounts that were past due. Overall good company to work for.
Not happy here,no respect,shortage of canadian drivers,they don't care,they hire foreigners,they live 24/7 in the truck.
Long Haul Truck Driver (Current Employee) – Moncton, NB – 6 July 2017
Too many short dispatch..stuck in the triangle of new England,PA,Toronto,back home.nickel and dime runs,sit at terminals all day and run all night.they have their favorites that gets the big long miles,mostly people from their county.loads that are hidden and given from dispatcher to who ever they want.lies,force dispatching,etc.
Semi productive workplace, with room for improving service.
account manager (Former Employee) – Calgary, AB – 4 January 2016
As an Account Manager in Freight, it was great to get out there and really learn about the multiple industries clients service, and build out tailored solutions. Flexibility in the logistics industry made it easy to compile options for clients, IE multiple solutions to choose from to get the desired result to earn business.
I learned the complete in / outs of the logistics business, but more importantly that customer service is key in defining the future path a business will take; regardless of the industry.
Management was phenomenal in certain departments, however was or seemed to be continuously changing, which sometimes caused confusion. Each sector maintained a different procedure for getting things done, which often made cohesion between terminals / departments extremely difficult.
The most enjoyable part of my job was listening, and building client relationships. That was ultimately the fundamental part of what I did, and the reason I was successful. Listening, understanding & executing strategies with Clients made this job fun.
Multiple service capabilities, positive customer engagement
long hours, little room for improvement ideas in management
commis de bureau (Former Employee) – Lachine, Montréal – 15 October 2015
Une journée de travail typique comportait plusieurs différentes fonctions. Entre autre, l'entrer de donner, la prise d'appel, être en communication constante avec les chauffeurs (système de radio walky talky)
J'ai grandement apprécié mon expérience auprès de cette équipe part le fait que j'ai eu plusieurs opportunités de développement auprès de l'équipe. J'ai beaucoup apprécié l'aspect de l'esprit d'équipe très familiale entre employés et employeurs.
Administrative Assistant (Former Employee) – Pointe-Claire – 28 September 2015
I reported to my manager with all the work that had to be completed. I learned how to interact with customers over the phone and respond to their needs. I would check incoming emails, filing (this was one of the main tasks), call different clients, and managing the cross dock and ensuring the dock workers we're loading up the trucks correctly. The hardest part of the job was when something didn't go correctly or there was a mix up and in order to rearrange it, we had to find the source of the problem which sometimes could take a little while. Most enjoyable part was working with the lovely and friendly staff.
Truck Driver (Former Employee) – Hartland, NB – 20 January 2015
if you like stable job this is the company rest is not fun. don't provide weekly monthly or yearly safety sessions so safety is not the priority. you dont get paid for waiting time. you have to load the trailer(no pay) for that either if you protest tell you to leave quit your job, each pick up have to be signed as a shippers risk if you don't do it. they will take away the damage customers claim.
year around work
no respect no waiting paid no loading paid force you to disobey all provincial federal laws
Professional Trucker (Current Employee) – Lachine, QC – 19 July 2014
Day and Ross transportation is good for newcomers in transportation, you have to work with owner operator plus you will end up working 70 hours per week for 700$ after tax with no benefits of any kind.
work is available all year around
no benefits management don't respect truckers they deduct money without any reason
Customer Service/Switchboard (Former Employee) – Brampton, ON – 7 November 2013
-checking & responding to emails, using AS400 to allocate trailers & ensure freight is moving on correct trailers to correct destinations, contact appropriate parties in case of misdirects -how to use previously learned skills to advance -management sometimes unprofessional and disorganized -inequality in the workplace; credit not given to those who deserve it -laid back atmosphere even when pressure is put on employees to get jobs done