I reported to my manager with all the work that had to be completed. I learned how to interact with customers over the phone and respond to their needs. I would check incoming emails, filing (this was one of the main tasks), call different clients, and managing the cross dock and ensuring the dock workers we're loading up the trucks correctly. The hardest part of the job was when something didn't go correctly or there was a mix up and in order to rearrange it, we had to find the source of the problem which sometimes could take a little while. Most enjoyable part was working with the lovely and friendly staff.