Semi productive workplace, with room for improving service.
account manager (Former Employee) – Calgary, AB – 4 January 2016
As an Account Manager in Freight, it was great to get out there and really learn about the multiple industries clients service, and build out tailored solutions. Flexibility in the logistics industry made it easy to compile options for clients, IE multiple solutions to choose from to get the desired result to earn business.
I learned the complete in / outs of the logistics business, but more importantly that customer service is key in defining the future path a business will take; regardless of the industry.
Management was phenomenal in certain departments, however was or seemed to be continuously changing, which sometimes caused confusion. Each sector maintained a different procedure for getting things done, which often made cohesion between terminals / departments extremely difficult.
The most enjoyable part of my job was listening, and building client relationships. That was ultimately the fundamental part of what I did, and the reason I was successful. Listening, understanding & executing strategies with Clients made this job fun.
Multiple service capabilities, positive customer engagement
long hours, little room for improvement ideas in management
Administrative Assistant (Former Employee) – Pointe-Claire – 28 September 2015
I reported to my manager with all the work that had to be completed. I learned how to interact with customers over the phone and respond to their needs. I would check incoming emails, filing (this was one of the main tasks), call different clients, and managing the cross dock and ensuring the dock workers we're loading up the trucks correctly. The hardest part of the job was when something didn't go correctly or there was a mix up and in order to rearrange it, we had to find the source of the problem which sometimes could take a little while. Most enjoyable part was working with the lovely and friendly staff.
Professional Trucker (Current Employee) – Lachine, QC – 19 July 2014
Day and Ross transportation is good for newcomers in transportation, you have to work with owner operator plus you will end up working 70 hours per week for 700$ after tax with no benefits of any kind.
work is available all year around
no benefits management don't respect truckers they deduct money without any reason
Administration (Former Employee) – Dartmouth, NS – 5 September 2012
A typical day was repeatative, but rewarding. Learned many new skills and a sense of accomplishment at the end of every day. Management was always helpful Co-workers were the best Certain days were hard but it made it a challange and kept me busy The most enjoyable part of my job were the people I worked with ... they were more like my family away from home.