Pros: beautifully picked store staff, incredible team bonds, awesome values and mission, exciting promotions and product
Cons: very low pay, high stress, no whistleblowers, one break a day, raises are slim to none, advancement is minimal, needlessly critical management
I worked at DAVIDsTEA for nearly a year at the third highest volume location store in the entire company. I absolutely loved the product, the company, the vision, and the culture. It was often an excellent conversation point in day to day life. I will tell you some simple facts in this review.
I adored my co workers, in fact, I had trained most of my staff personally and had very close bonds with them. I grew to know their life and dreams and coached them to push past their insecurities and exceed their previous expectations. Watching them grow was one of the most distinct pleasures of my working history.
I learned some incredible skills working here, I credit this company for developing my leadership skills, problem solving, and time management much further than I thought possible.
However, you don't quit this job. You quit the manager. Our district manager terrified our staff and even when my co workers were on their best behavior, the DM often left our staff stressed. Our store manager was frequently absent and unprofessional. The SM unloaded an incredible amount of responsibility onto the staff while barely being present. Even when the staff was on absolute best behavior, the SM negatively criticized each staff member's performance. The SM also left early almost every shift, leaving our staff feeling very without direction.
I do not regret my time at DAVIDsTEA but the incredible amount of barriers I encountered when I attempted to give feedback to my management is indicative of some pretty severe communication gaps.
If this is your first job and you don't care about advancement, I would recommend working here. The benefits are low and the management is very resistant to feedback but you will learn and be pushed further than you believe you are capable.