Buser (Former Employee), Earth City, MO – October 17, 2013
Pros: free games, discounted food, good tips
Cons: event/company party season could get hectic
Clean and bus tables, Help wait-staff, run food, and empty trash. I learned how to handle the public. Management was down to earth and willing to work with you and your schedule. Co-workers were a lot of fun. Wasn't really a hard part to this job. Most enjoyable was working in the Arcade room and playing games.
Server (Former Employee), Times Square, NY – September 27, 2013
Pros: good money
Cons: insurance sucks
It's a fun place to work. The coworker's are helpfull and full of life. The guest are sometimes rude but depends on your attitude. Sometimes you can't win, no matter how nice you are. The only down fall is even if your in the right and theirs conflict managers will always side with the guests. be prepared for high volumn, hyper kids, and kids parties – more... that take up two sections for a 25 dollar grat. – less
Busser (Former Employee), Westlake, OH – September 25, 2013
Pros: company events, high rate of pay
Cons: can be hard to keep up on some of the busier days
D&B was very energetic and fun to work at. My job entailed roaming the entire restaurant picking up trash and dishes and bussing tables. Management was professional, but also distant. D&B had a very high volume sales margin, so a work day can be stressful. If you can handle a fast paced, demanding work environment, you will be satisfied with the rewards – more... for D&B. – less
Very Fast-Paced Environment With Multiple Dining/Bar Atmospheres With Many Billiards Tables
Waitstaff/Cocktail Server (Current Employee), Philadelphia, PA – September 15, 2013
Pros: 50% discounted employee meals, great benefits, management development training program to help you work your way up with the company
Cons: no breaks
There is never a typical day at work, it is always fast-paced and upbeat. The second you walk into the building you hear loud music based on Philly's popular demand which creates the perfect first impression of what the building has got to offer...fun.
I have learned a lot working for this Company. I learned important service features such as up selling – more... techniques, and gained the ability to use suggestive selling to promote Dave & Buster's current promotions that offer its guests the best value for their visits.
Work life always has its drama, but at Dave & Busters we may have our issues with one another but never have we ever caused any problems at work that would cause any delay in our work. Every employee in the building has the ability to create and maintain a safe and effective work environment which benefits not only the employees, but for the guest as well.
The hardest part of the job is hands-down getting to know all of the employees throughout the establishment. The building is HUGE and employees over 200 employees so once hired, you are bombarded with getting to know many other workers. Great place to make friends!
The most enjoyable part of my job has to be my relationships with the guests. I thrive in the hospitality industry and love being at service. I love making a difference in a guests life and am very accommodating and outgoing and have the ability to build a strong brief relationship with each and every one of my guests. – less
Operations Manager (Former Employee), Nashville, TN – September 4, 2013
Managing personal and R&M of a large multi-venue restaurant grossing over $11M annually. Daily operations included (but not limited to) managing guest complaints, quality issues, employee concerns, and repair and maintenance. Over the three years there, I helped grow and secure the restaurant. We were grossing just over $6M annually at the end of my – more... first fiscal year, and over $11M at the end of the last fiscal year I was there. – less
Manager (Former Employee), Ontario, CA – August 27, 2013
Pros: good pay, and bonuses
Cons: everything stated above
There is no leadership or consistency with this company. The company allows senior managers to change policy and procedure anytime they feel like doing so. Mostly for the good for that individual. There is no teamwork with the staff or management. Everybody is out for themselves and will bury or throw anyone and everyone under the bus for their good. – more... The waitstaff is the poorest waitstaff i have ever encountered in my 20+ years in this industry. They don't run food, they don't even run their own food. They don't use position points in taking orders, so they auction food when it is finally delivered. They don't do running side work, and don't do closing side work unless told and watched. They milk the time clock and show up late and wonder why they get written up. There is no accountability for their actions, and they blame anything and everything else but themselves. The company pays well, but the trade off is no quality of life. My day sometimes started at 10am, and didn't end sometimes until 1am. There were times when i wouldn't leave there until 4:30 am. The food is all frozen and microwaved. There is nothing fresh about any of the food. The seared Ahi comes already Seared,sliced and frozen. The kitchen manager cares more about his costs than quality. I saw him send out a cheese quesadilla out to a table after sitting in the window for 20 minutes. – less
host (Former Employee), hanover, md – August 13, 2013
Pros: good pay
Cons: terrible job, no breaks, no benefits, no one was full time
lousy management , co workers greatest people to ever work with . learn that jobs are not all set out how you think they are . just have to learn how to deal with things you dont like and suck it up.... getting paid was the only best part
Sr Staff Tax Accountant (Former Employee), Dallas, TX – August 8, 2013
Pros: free lunches at dave and busters
Started out doing Sales Tax/Use & Liquor returns Found out it wasn't enough to keep me busy all month Added fixed assets that had been guesstimated for 3 years. Got all loaded into FA system and current monthly reports in 90 days