Dave & Buster's Employee Reviews

Found 23 reviews matching the search
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OK experience
Food and Beverage Server, Event and Party Host (Former Employee) –  Oakville, ON5 July 2017
Management wasn't very good, but overall still a somewhat positive experience due to wonderful coworkers and fun atmosphere. Inefficient system made it difficult to provide the best service to guests.
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average
Dishwasher and Prep Cook (Current Employee) –  Oakville, ON27 June 2017
fun workplace but little to no pay raise, benefits or advancements. The branching of the franchise is very slow and hard to believe that such little progress was made in all its years active.
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Fun to work at
Security Guard/ Concierge/ Bartender (Current Employee) –  Vaughan, ON25 May 2017
Great staff but can't say the same of management. The business is always pumping and the people are great but the management needs work. But I recommend people see for themselves.
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Fun work environment. Do your job and you will be rewarded
Captain (Current Employee) –  Oakville, ON14 April 2017
Attitude is everything here at Dave and Busters. Come in with a smile and do what the job entails and you will be greeted by positive feedback either by customers, coworkers & management. Some departments are over staffed and others not, which results in people fighting for hours etc...

A Captain's job is more in line with Customer Service first and Security second. So don't go and expect to be bouncers at a club throwing people out.

Being able to talk a person down out of a possible violent situation is your best weapon. If you cant do that then dont bother applying. But if you come with the attitude that you want to learn more as you work then you will enjoy your time at Dave and Busters.
Pros
Friendly coworkers and environment
Cons
Depending on your department you may not get the hours you were promised or wanted
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Management
Server (Former Employee) –  Oakville, ON12 April 2017
Very rude; they talk about you to other employees- unprofessional. They overwork you, when you ask for a break they get annoyed or act as if its coming out of their pocket for you to take a break- feel uncomfortable even taking a breaking.
Pros
fun place, nice coworkers
Cons
management and br
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Fun workplace
Winner's Circle- Customer Service (Current Employee) –  Oakville, ON29 March 2017
Work is ok just that employees are not cared for in terms of amount of hours, compensation and benefits. Could be better if management makes an effort to make work life better
Pros
50% off food when on duty, Employee play cards reloaded every week
Cons
long hours, low pay, bad management
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Fun but stressful workplace
Host (Current Employee) –  Oakville, ON6 March 2017
working at dave and busters is fun but stressful at times. you want to be able to get along with all your coworkers. follow all the rules. positive setting.
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Dead end Job
Maintenance Technician (Former Employee) –  Vaughan, ON23 February 2017
Though they often talk about hiring from withing and having large pep rallys, during my 4 year tenure despite high managerial and supervisor turnover there were no permanent promotions from the hourly staff.
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fast paced hospitality industry
service support (Former Employee) –  Vaughan, ON13 February 2017
my job title was service support, so there fore i would help any department that may need it at the time.
whether it be kitchen, bars, waiters, clenaing, etc etc
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Productive and sound place to work
Line-Cook (Former Employee) –  Vaughan, ON9 November 2016
Was a great place to work expect for lack of job security and advancement, working forty hour work weeks was great experince, Mangement was stellar very approachable, with co workers who were flexiable with shift coverage
Pros
flex hours
Cons
none
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fun place to work at
Server (Former Employee) –  Vaughan, ON15 March 2016
Dave and busters is a very fun people place to work at , you meet lots of new people and you develop new people skills and customer service skills on a daily basis.
Pros
free food
Cons
long hours
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Fun and busy workplace
Line Cook (Current Employee) –  Vaughan, ON13 January 2016
During the week Dave and Busters is not busy. On the weekend it is very busy. everyone has their job to do, and everyone does their part. There are many managers, many nice and friendly co-workers. Getting the food out on time on a busy day may be the hardest part of the job. the most enjoyable part of the job is having fun while getting work done.
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A fun and friendly enviornment where you feel safe, and loved
Hostess (Former Employee) –  Vaughan, ON11 November 2015
A typical day at work is usually busy and straight to business. Jolly and friendly environment where you can have fun and be outgoing as long as your still working keeping the guests happy. The co-workers and myself all considered each other family. Everyone is friendly and sociable as well as the mangers. Good management team, they always know how to get the job done. The most enjoyable part about working at Dave&Busters is that you are having fun while you're working. You could be yourself and enjoy your shift.
Pros
Free lunches and employment discounts
Cons
Long hours
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An okay place to work
Winner's Circle Attendant (P/T) (Former Employee) –  Vaughan, ON12 September 2015
the co workers are great, but the management got messed up sometimes. The work was fine, just the same as any customer service job really.
Pros
half off food while working
Cons
managment was a bit iffy
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Great place to work, very flexible, great staff and people
Sales Associate (Former Employee) –  Vaughn, Ontario8 September 2015
Great place to work, learned my duties very easily with great training, great staff and coworkers made job easier with all the help they provided.
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entertaining, family fun
Captain, Guest Services, Security (Current Employee) –  Vaughan, ON24 June 2015
good place to work, love the staff, hour are long, guests are fun and happy people very enjoyable to be around. Great location near bus routes and highways
Pros
staff
Cons
hours
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fun and productive
Line Cook (Former Employee) –  Niagara Falls, ON3 January 2015
i learned how to cook new things the staff members were amazing and the hardest part of my job was not eating the food because it looked delicious
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Dave & Busters
Service Support (Current Employee) –  Vaughan Ontario23 October 2014
The typical day at dave and busters is full of tedious work but the people make it better. the problem is that the managers dont communicate well and theres no open forum to trade shifts so its difficult to swap or trade shifts. otherwise its not that bad
Pros
long hours
Cons
not enough shifts
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Productive and Fun Workplace
Senior Server and Special Events Server (Current Employee) –  Concord, ON17 July 2014
A typical day at work is preparing the micros stations and ensuring all of the tables are clean and ready for guests. Have a smile on your face at all times and make sure each guest is always happy and satisfied. It is important to maintain the back of house and ensure all team members know their nightly duties and responsibilities.
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Summer Job
Waiter (Former Employee) –  Vaughan, ON31 March 2014
I worked here as a waiter for less than a year. I only wanted to save money to pay for school fees and it was mainly for the summer, but I ended up working until Christmas.
Most of the staff were students like myself, so I was among people I had a lot in common with. It was a fun experience overall.
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Overall rating

3.8
Based on 964 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.3
Job Security/Advancement
3.4
Management
3.3
Culture
3.7

CEO Approval

82%
333 ratings
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