Pros: being recommended to by customers by other customers for my attitude and hospitality
Cons: short breaks, managements lack of communication, 90% guests were /very/ ghetto
A typical day could be busy or slow. I preferred the handling the inbound phone calls to maintaining an assigned section (which was not easy)
I'll remain professional and say that Management and myself generally didn't see eye-to-eye. I tried to work smart, not hard and keep my prescence below-the-radar unless necessary
A few of my coworkers were nice, but overall a very rough and tumble group of people. Would recommend the job I had only to the desperate to work type.
The hardest part of the job was dealing with Management. One person would tell you to do a task, and as you rush to complete it, another member of managment would come over and tell you to do something else. If you were to tell the latter that you were already working on something assigned by the former, they would be confused or upset. It became apparent very quickly that the lanes of communication between management were blurred at the very least.
The most enjoyable part of the job was seeing the look on customers faces when you actually help them find what they were looking for. If not the very product, then a good imitation. Also, when people would come in looking for me specifically because I was so helpful and polite last time.