Eh, could be better. But not bad.
Pros: discount, commission, great coworkers, good sales
Cons: management, no room to grow, pressure to sell, low wages, dress code policy
Let me start out by saying that I've only worked here a few months and can already tell some problems with working in retail with this company.
When I first started, I was told I was going to be paid 9.74 plus a 2% commission, which is okay, but when you have to update your wardrobe and you're required to wear their leather and keep it updated, it gets costly, even with the discount.
That brings me to their strict dress code policy which I think is a bit insane. No tattoos, piercings (other than ears and can only max be two piercings per ear), you have to SHAVE, make-up is highly recommended, and season by season they choose for you what you wear, down to what type of shoes to the colour of your clothing. You have to wear one piece of leather at all times.
In their dress code policy video, they even show you how to do your hair properly, even how to curl it.
I think this is a bit much to ask for for a retail company who pays less than minimum wage and gets extremely slow in the summer months.
There is no individuality here unless you like wearing black all the time. I would highly recommend the company to look into uniforms. If you want your employees to wear your clothing and not have the hassle of sending people home, invest in some uniforms.
You definitely cannot get by on this job alone, and they complain when you get a secondary part-time job to make up for it as they always need open availability but will only put you on shifts about twice a week.
At first I really liked management, but as I continued to work a lot of the management were too-faced. I've had managers – more... complain to new comers about how well they DON'T work to their face, and many of the other backstabbing things said about other employees behind closed doors. I've even heard some things said by management about customers.
If you don't learn something right away, they look at you like you're stupid. I've come home crying a couple nights because I felt like I wasn't able to do my job properly, when they give you such a small time frame to work with to learn everything.
Pressure to sell is there, especially skin care. I'm not a terrible salesperson but I feel as if it's a constant struggle to sell it to a customer. Danier says they aren't pushy sales people, but THEY ARE!!!! They have everything down to a science.
On the flip side the majority of my coworkers are great to work with, as they're friendly and very helpful, unlike management. I enjoy working with them. If you're sick or unable to come in, at least two people are willing to take your shift which is nice. Building friendships are easy.
There's a few cute things in the store if you really look, especially since their target audience is 30-50 year old women and things can be a little... ugly for an 18-25 year old. Great sales, as I got a purse for 85% off on a sale weekend and sales can sometimes exceed employee discounts.
All in all if you have the extra time, want an extra part-time job on top of your full time one, or are still in high school, go for it. But if you want to grow within the company, or make this your full time thing, it's not going to be for you. – less