12 years sales/customer service, and this was the worst job I have ever had!
Sales (Former Employee) – Toronto, Ontario – 3 January 2014
I worked at Danier in Toronto and overall, I hated it. I have over 12 years of retail experience and I was sold on Danier during the interview. But after a week there, I realized it was not what I thought it was at all. I was only there for a month and a half before I found something else and left. The pay is LOWER than minimum wage. The commission is where you make your money, and you need to be extremely aggressive on the sales floor because you are graded on your performance. If you have a few bad weeks, your grade drops and if you cannot raise it, they will fire you. Point blank. There were constant fights on the floor between staff "stealing" sales. Everyone who works there is desperate to sell, and it is a very high stress environment. The managers do not care about their staff at all. They often would trash talk other employees behind the front desk to each other. I found them very unprofessional and unorganized. I wasn't trained properly. They have a very strict dress code. People were sent home to change or asked to go BUY something else in the mall if what they were wearing didn't meet their standards. On the schedule, a J was written when you were allowed to wear jeans. They didn't want everyone on the floor all wearing jeans. Chipped nail polish is not allowed. Hair and makeup must always be done. You must follow current trends. You cannot wear anything that isn't in season. You MUST be wearing a current piece of leather from Danier at all times. YOU have to buy it. During my 1.5 months there, I was the 15th employee at that store to leave. 9 quit (includingmore... myself) and 6 were fired. Highest turn over rate I have ever seen. If you are looking for a sales job at Danier, good luck! You better be willing to fight for it, literally.less
good discount, Ways to earn money to go towards staff purchases, Commission is good IF you are a shark
long hours, unorganized, non-supportive management team, fights, high stress, low pay, unfair grading system, high turnover, 1 break in 8+ hour shift.
Sales person (Former Employee) – Montréal, QC – 4 May 2017
Working at Danier was not the best experience, which is why I did not work there for very long. When I first started, there were 2 managers working that did not see eye to eye on things so it made the working environment hectic for the employees. I was also on-call most of the time on the weekends and worked long hours standing and running around. It was an outlet store so customers weren't careful with the merchandise and it made my job harder.
Customer Service Representative/Cashier (Former Employee) – Toronto, ON – 14 April 2017
Old management was awful. Did nothing but as a part-time employee you were expected to complete everything for minimum wage. They had no care about how they treated you, but as long as they looked good in front of their boss.
Team Leader/Keyholder (Former Employee) – Brossard, QC – 20 March 2017
Was a good enviroment to work in, great colleagues. Typical day was serving clients, taking regional conference calls, and paperwork. I was part of the management team. Hardest part of the job was coaching new employees and motivating them. Most enjoyable part was the staff.
Sales Associate in "Danier Leather" (Former Employee) – Toronto, On 2650, St.Clair ave W. – 25 February 2017
Over my 16 Years professional experience I have been one of the best sales (sold over $13,000,000.00 in merchandise) that has been honored with the top sales awards for 8 consecutive years. Undaunted by hard work, and with a commitment to excellence, peers and supervisors relied on me for my accuracy, organization, and ability to complete company’s sales objectives.
Co-Manager (Former Employee) – Milton, ON – 5 February 2017
Learned a great amount about sales and creating relationships with customers. Management was very supportive and helpful. The hardest part of the job was remaining positive and upbeat for customers on days such as boxing day.
Co-Manager (Former Employee) – Peterborough, ON – 24 January 2017
I thoroughly enjoyed my time at Danier and it is a true shame the company ceased business in 2016.
The continuing training for both staff and management went a long way to improving our individual store ranking.
The inception of online shopping offered a unique opportunity to boost sales and to encourage rural dwellers to shop online. Online shopping boosted sales over the 2014 Christmas season and continued growth into 2015.
The Entrepreneurial style of management allowed us to connect with the local community and offer an individualized style to the store and level of service offered to our new and repeat clients.
Director of Operations - Relaunch (Current Employee) – Toronto, ON – 19 January 2017
Absolutely beautiful product and exciting new store concept. Huge growth opportunities with a very supportive management style. New training and development programs for every employee to help you achieve optimum results.
Sales Associate (Current Employee) – Oshawa, ON – 15 December 2016
A typical day at Danier starts with a chat-in with the team leader Scanning sales floor for merchandise placement/store set-up, trying and exploring new products. Catching up with co-workers, interacting with customers and working as a team to achieving day's target both personal and as a store.
The hardest part of the job is the stress on the body from standing for long periods, not always able to meet the customer's needs.
Standing for entire shift, hard on feet and lower back
Sales Associate (Former Employee) – Yorkdale Toronto – 20 November 2016
On a commission based environment i was inspired to engage and sell with a great effort. I had a very supporting team. I learnt ways to create excellent service and build a common connection with customers.
Great team to work with great tools for motivation
Manager (Former Employee) – Sarnia, ON – 28 September 2016
Danier was a great place to work with high sales goals. However the company went bankrupt. Danier always carried a high class level and specialty product. This allowed us as employees to create a connection and report with customers.
Customer Service (Former Employee) – Toronto, ON – 7 September 2016
Though the company is currently closes since it went bankrupt, the salary wasn't that good if you're not working with commission, other then that, the company offered my a chance to work in a field that was unknown for me
Great team environment, learnenet a lot in a short period of time
Sales Associate (Former Employee) – Calgary, AB – 19 August 2016
The team of ladies I worked with had no problems helping me learn so that I learned how to sell quickly from their experience and the days flew by as we all got along great, including management my co-workers and the clients that came into the store.