Customer service (Former Employee) – Calgary, AB – February 11, 2016
The company was hard to work for because of the disrespcet from the employer and other employees. But overall I learn how to communicate nicely with customers and I learned how to cope with disrespect in a positive way.
Cashier (Former Employee) – Halifax, NS – October 15, 2015
As a Team Member at Dairy Queen, the main duty and responsibility is to provide customers the highest form of customer service satisfaction which may include but not limited to taking and receiving orders, processing payments, giving the exact change and above all, responding appropriately to whatever the customer needs. Team Members at Dairy Queen also need to prepare the products on the menu list based on the company’s service philosophy. They must also follow the standards when it comes to maintaining the safety and cleanliness of the work environment at all times.
Supervisor (Former Employee) – Moncton, NB – October 5, 2015
At this job I was able to learn how to communicate and work with people on a regular basis. Some of my duties at this job were serving customers,supervising staff and cake decorating. Co-workers were the absolute nicest. Everyone seemed to get a long. The hardest part of this job was probably the cake decorating. Took a while to get it right. The most enjoyable part of this job was the people I got to interact with and meet throughout the years working here.
Cashier (Current Employee) – airdrie, AB – October 1, 2015
Dairy queen is a fun place to work. a typical work day would be you taking orders, helping customers, taking food out. tha hardest part of the job is the cleaning aspect beaucause you have to clean walls and floors and windows and doors and everything else.
Sales Associate (Former Employee) – Collingwood, ON – September 27, 2015
I enjoyed working here for the years I did. The hours were steady and stable, the management was reasonable and they ran the business efficiently. I would recommend any student to take a part-time job here to gain work experience to understand what it means to work in customer service.
Customer Service Representative (Former Employee) – Greater Sudbury, ON – September 19, 2015
I loved my job at Dairy Queen Lorne street in Sudbury. The management team is exceptional, the staff are kind and welcoming and the work place was always clean and organized. I was forced to leave when I moved but had I stayed in the area I would most likely still be working there today. Overall I had a wonderful experience and would recommend it to anyone looking for a part-time or full-time job.
Front Staff (Current Employee) – Lloydminster, AB – September 17, 2015
Busy at summer and slow at winter but overall it is a fun workplace. I learned a lot about keeping the place neat and tidy. my co-workers are fun to work with but not all of them are. the hardest part of the job is when i work til closing because it is very tiring compared to an 8 hour shift in the morning. the most enjoyable part of my job is when i learn how to make something for a customer and provide them the best service i could to satisfy their needs.
The environment was fun, though sometimes stressful.
Cashier/Fry Cook (Former Employee) – Fort Saskatchewan, Alberta – September 4, 2015
A regular day working for me was first setting up the broiler and deep fryers, if I ever had a problem the management would make sure to help me learn until I got it right. I would then bake most of the food for the customers during my shift, with the occasional help from my supervisors. If I worked until closing, I would clean and put away all of the cooking supplies. My co-workers were always fun to be around, and even though there was some tension and animosity between some of us at first, we were able to see past it and cooperate. The hardest part about working at Dairy Queen was the combination of the busy rush hour and the lack of employees, as our location had no more than six people working at a time. However, the relationships I built with the people I worked with and the experience I gained would definitely had made working there a plus.
Gain experience working with different staff and customer
Manager (Current Employee) – Ottawa, ON – August 27, 2015
Working at Dairy Queen has taught me to deal with different customers and needs. Working with different people ,different ages and learn how to deal with co-workers. Able to know each co-worker, customer and know what they like at Dairy Queen.
typical day at work is serving the customers such as foods and ice cream and giving the best that I can. I learned to deal with the customer's complaint calmly and talk to them with full respect. My co-workers is hardworking and very helpful to each other
Management was friendly and easy to talk to, but the supervisors were lazy and rude.
Food Service Worker (Former Employee) – Smithers, BC – August 6, 2015
If the supervisors were more on the ball with their jobs, and kinda to those they worked with, it would have made working more enjoyable. Sometimes we were short staffed and that made for hectic times when rushes came in. Management was really friendly and understanding though.
Fast-paced, positive environment that focuses on teamwork
SHIFT LEADER (Current Employee) – Lancaster, ON – August 5, 2015
Working at Dairy Queen has been a very good experience. The employees are trained to be positive and upbeat, and the customers respond with positive attitudes in return. Although it is an environment that focuses on teamwork, employees are still individually recognized for hard work and effort. A typical day involves serving customers ice cream and food as well as cleaning and organizing the store. I developed both teamwork and leadership skills as a Shift Leader and had the opportunity to enrich my customer service experience. .The hardest part of the job can be that it is a very high-stress environment with lots of people to manage. However, I do enjoy the hustle and rush of a busy day despite how hectic it can seem at times and enjoy taking charge in those moments.
Supervisor (Former Employee) – Nanaimo, BC – July 28, 2015
Working here was great, it gave me the chances I needed to improve and move up in the company. I learned many skills including how to better communicate with customers, as well as co workers. I learned time management, as well as I learned how to work under stressful situations. Seeing as I was a supervisor I did have a lot of responsibilities such as handling cash, and managing my co workers.
Cashier (Former Employee) – Camrose, AB – July 22, 2015
This job was very messy from what I can remember. Yea we got food and I guess a good wage, but it all wasn't that organized. Foreign people took over more than half of the workers there so it got very frustrating on how to understand what they wanted,