Productive workplace, unprofessional superviors, unrealistic probation period
Customer Advisor (Former Employee) – Brampton ON – 24 January 2015
I have been working for DHL Express- Brampton for 5 months during my time there I've had some good and bad experience working there. Overall DHL as a company believes as long as they feed their employees with a few recreational events then everything okay. Its sad to say but during my training which was 6 weeks I believed that DHL was a very honest company who cares about their employees well being and how they are treated. Unfortunately that's not the case, because I personally have dealt with few supervisors who were unprofessional, demising towards their employees, racist, negative, and weren't willing to assist temp agents when help was need. Also they would not speak english around employees, yell while agents were on the phone, disrespectful and condescending. Training was poor and hardly taught us anything useful when handling customers over the phone, most information was wrong and was corrected when we would make mistakes giving customers wrong information. They have the most unrealistic hiring procedures. So personally I would not work for this company again I thought being a unionized company that once I was hired on I would've been treated fairly. But from speaking with other employees and my own personal experience, DHL treat temp agents with no respect at all.
short breaks, horrible supervisors, temp agents treated unfairly