Casepicker (Former Employee) – philippines – 4 October 2017
the job is more great.. workplace is fun.. lots of lifting heavy load required .. it is a team effort kind of work.. with the help of team leaders and supervisor we always hit the target transactions to be loaded in every shift. its just the salary is not that high so all we can do is to ask for overtime
Team Lead-Certified International Specialist (Current Employee) – Brampton, ON – 18 October 2014
• A typical day at work : Everyone can do a good job, not everyone choose to do it. • What you learned : I learned that you get what you give, so be generous. • Management : Everyone needs motivation, not everyone is able to give. • Your co-workers : Making a good environment depends on everyone, starting with you. • The hardest part of the job : The sky is the limit. • The most enjoyable part of the job : The sky as no limit.
A global organization with healthy work culture and strong business ethics
PRICING MANAGER (Former Employee) – MALAYSIA – 2 October 2014
I would highly recommend DHL Express as a very conducive workplace with high business ethics.
As a pricing manager I had a challenging job of balancing company profitability with revenue growth. It required me to have strong business sense and analytical thinking to work out win-win solutions while negotiating with sales personnel.
I received international exposure across DHL Express working with CEO's, business heads and sales managers which helped tremendously in my growth and experience.
Customer Service Representative (Former Employee) – Brampton, ON – 16 July 2014
A typical day at work would be on the phone's assisting the customer's with their needs. I would input their orders and deliveries into the system and follow up with any customer's that needed further information which the front lines representatives did not have at the time of the original call. The Manager's here were okay to work with. I have worked at a few different companies and I have to say that the management was the best. The hardest part of my job were the hours, as I was not able to spend time with my small daughter. The most enjoyable part of the job was speaking with customer's on the phone.
Great place to work but lacking staff appreciation
Customer Service Representative (Current Employee) – Brampton, On – 13 May 2014
A typical day at work for me involved answering over 60 inbound phone calls in a shift. I assisted customers with tracking their package and finding delivery solutions that worked best for them. I also helped to resovle any delivery issues and replied to general customer inquiries by email and telephone. I helped to created new and everlasting account customers to help generate revenue for the company. I learned all the many things that happen from the time you order your package to how it ends up at your front door as well as new customer service skills. My co- workers were all quite nice and extremely helpful. Management was a bit of a disappointment because they did not recognize all of the hard work we did on a daily basis. As well there was no employee appreciation. The hardest part of the job would be to listen to a customer tell you they urgently require their package within the same day and not being able to always get it to them on the same day. The most enjoyable part of the job would have to be having great and memorable conversations with customers.
Plant Manager (Former Employee) – Edmonton, AB – 29 April 2014
DHL Express is market leader in contract logistics, providing warehousing, managed transport and value added services. DHL Express Canada had annual sales of over 1 billion with distribution centers sorting and providing logistics for above 20,000 packages daily
Courier Driver (Current Employee) – Hamilton, ON – 5 February 2014
I was always on the road, between 6 to 10 hours a day, delivering parcels. I learned how to manage my time better and how to plan breaks and lunches and when to sacrifice them. I learned when to tell my employer too much freight is an issue and how to manage weather and traffic.
The hardest part of the job was dealing with long drives in between cities in nasty weather. I had to learn to dress for the occasion and plan detours a lot of the time.
The most enjoyable part was how I get to spend so much time alone. Listen to my own music, reflect on the day. It is nice to work and be able to do it on your own sometimes.
Customer Service Representative (Current Employee) – Mississauga, ON – 7 December 2013
Answered Incoming Calls for High Call Volume Center • Responded to Customer Inquiries and Complaints • Provided information on shipments as necessary • Scheduled picks up, rate quotes, transit times and resolved customer issues
Network Control Agent (Former Employee) – Philippines – 22 October 2013
Basically, typical work week starts by monitoring shipments and providing wide range of assistance. I have learned to manage my time well in this field. Hardest part of the job is adjusting to work schedules assigned but the most enjoyable is when I learned to be flexible enough to the assigned position.
Warehouse/Driver (Former Employee) – Calgary, AB – 3 October 2013
Lost the customer service to shareholders. Poor management when it comes to staffing. Unloading trailers, cross docking, sorting and marking non cons. good team to work with. getting your full hours. Going home safe at the end of the day/
Hub Manager (Former Employee) – Edmonton, AB – 2 September 2013
Organize the day to have the best productivity towards a goal for the month. Employee's to follow the direction to work in a safe environment. To reach the target at each day end. All employees go home safe.
Good environment workplace. Always learning and improving our skill and knowledge.
ASSISTANT CUSTOMER SERVICE SUPERVISOR (Former Employee) – Port Louis, MU – 28 August 2013
Always learning and everyday is a challenge at work. Keeping the planning was the hardest part because there was situation whereby it was not expected.The will of co-workers and management to help and improve in our daily task and also working in coordination so that the company and the people shall benefit to all.