Coordinator (Current Employee) – Brampton, ON – 16 September 2017
It takes a while for one to get acquainted with the task before he can appreciate it. Operating a clamp with various products needs a lot of training before one can get used to it, because every product requires a different clamping technique. Once you get used to it, you will start to enjoy the work, however you have to be safe and quick at the same time.
Free Lunches on occasions
The products are delicate. It needs special treatment.
As a driver, you will serve DHL customers via a daily route, in your truck or van.
Warehouse Worker and Courier Driver (Current Employee) – Dorval, QC – 4 April 2015
Both on the road as well as at customers’ doors, as a DHL driver, you are the calling card for DHL. This means treating customers with respect, and ensuring that your vehicle is in tip-top shape at all times. As a DHL driver, you thus play an important role, in a job which offers a great deal of freedom but also a lot of responsibility.
What makes this position so attractive is the freedom and variety of the job, and the job security and great employment conditions that only a large e
Transport Driver (Current Employee) – Dorval, QC – 30 March 2015
As a driver, one should know how to find the fastest route for delivering your cargo on time, safe and problem-free. But there is more to it than that: as a driver, one should also know how to load your truck or van the smartest way possible, enabling to work as efficiently as possible.
Courier (Former Employee) – Burnaby, BC – 21 March 2015
Let's put it this way: One Christmas season we had many issues with packages going missing. When asking management how we should explain it to the customer , they said" We don't Care, Say whatever to make them happy." And now the Burnaby call centre is shut down. I wonder why?
Compliance Specialist (Current Employee) – Brampton, ON – 10 February 2015
Fast paced work environment; opportunity to learn and expand your knowledge if willing. Excellent group of co-workers always willing to lend a helping had with their knowledge and experience. Good benefits.
Productive workplace, unprofessional superviors, unrealistic probation period
Customer Advisor (Former Employee) – Brampton ON – 24 January 2015
I have been working for DHL Express- Brampton for 5 months during my time there I've had some good and bad experience working there. Overall DHL as a company believes as long as they feed their employees with a few recreational events then everything okay. Its sad to say but during my training which was 6 weeks I believed that DHL was a very honest company who cares about their employees well being and how they are treated. Unfortunately that's not the case, because I personally have dealt with few supervisors who were unprofessional, demising towards their employees, racist, negative, and weren't willing to assist temp agents when help was need. Also they would not speak english around employees, yell while agents were on the phone, disrespectful and condescending. Training was poor and hardly taught us anything useful when handling customers over the phone, most information was wrong and was corrected when we would make mistakes giving customers wrong information. They have the most unrealistic hiring procedures. So personally I would not work for this company again I thought being a unionized company that once I was hired on I would've been treated fairly. But from speaking with other employees and my own personal experience, DHL treat temp agents with no respect at all.
short breaks, horrible supervisors, temp agents treated unfairly
Customer Service Representative (Former Employee) – Brampton, ON – 13 December 2014
DHL taught me how crucial professionalism in customer service reflects on a company. I was fortunate to be in a position that allowed me to communicate to people from all positions from cashiers to executive members. It grounded me to the person that I am today who enjoys working with people. It also enhanced my skills exceedingly.
Customer service/ on the phone/ 70-80 calls a day.
Brokerage Advisor (Current Employee) – Brampton, ON – 1 December 2014
Handling 70-80 calls a day on an average. Calls can be regarding invoice copies, breakdown of duties and taxes or genaral complaints. I have learned a great deal of patience and handling difficult customers , escalting important issues. Management is the company is not very motivating due to its being a unionized envioronment so whether you work very hard or just what is required , doesnt matter to them.
Data processing and analysis (Former Employee) – Mississauga, ON – 13 November 2014
No organized system to get information to customer service reps. Files and information given multiple times and temps are continuously being blamed and having the finger pointed at them for issues that were not caused by them at all.
Team Lead-Certified International Specialist (Current Employee) – Brampton, ON – 18 October 2014
• A typical day at work : Everyone can do a good job, not everyone choose to do it. • What you learned : I learned that you get what you give, so be generous. • Management : Everyone needs motivation, not everyone is able to give. • Your co-workers : Making a good environment depends on everyone, starting with you. • The hardest part of the job : The sky is the limit. • The most enjoyable part of the job : The sky as no limit.
A global organization with healthy work culture and strong business ethics
PRICING MANAGER (Former Employee) – MALAYSIA – 2 October 2014
I would highly recommend DHL Express as a very conducive workplace with high business ethics.
As a pricing manager I had a challenging job of balancing company profitability with revenue growth. It required me to have strong business sense and analytical thinking to work out win-win solutions while negotiating with sales personnel.
I received international exposure across DHL Express working with CEO's, business heads and sales managers which helped tremendously in my growth and experience.