Customer service/ on the phone/ 70-80 calls a day.
Pros: salary, job security. unionized.
Cons: management, training, growth oppurtunity.
Handling 70-80 calls a day on an average. Calls can be regarding invoice copies, breakdown of duties and taxes or genaral complaints.
I have learned a great deal of patience and handling difficult customers , escalting important issues.
Management is the company is not very motivating due to its being a unionized envioronment so whether you work very hard or just what is required , doesnt matter to them.