Distribution Coordinator (Former Employee) – Mississauga, ON – 12 September 2017
The most enjoyable part of the job is interacting with the customers on a daily basis. Getting to meet the customers in the office face to face is very interesting. The hardest part of this job was the daily commute from Ajax to Mississauga.
Process and Quality Compliance Specialist (Former Employee) – Toronto, ON – 16 December 2016
I've worked at DHL Express and DHL Global Forwarding. One thing the DHL management culture has in common throughout all its devisions is how profit oriented the organization is with not enough regards to its employees.
It is a learning curve and i learned a lot working with the company, but there was no consideration to my 10 year overall tenure when they decided to make my position redundant.
It's a good opportunity to learn, but do not rely on job security over there.
Business Development Manager (Former Employee) – Mississauga, ON – 14 August 2016
The people where great and management is very understanding.heavy work load so it keeps you busy. You get your job done and your given lots of freedom and layway. Commission Structure wasn't great when i was there.
Tickets to sporting event for you and clients, free lunch
A multi-national corporation but with a small feel from where I was working from, albeit in a big country like Canada
Branch Administrator + (Former Employee) – Edmonton, AB – 18 February 2016
I found working there enjoyable and very challenging in terms of variety, customer expectations and company mantra to be the largest worldwide Freight Forwarder.
The challenges come with it's own unique stresses whereby you deal with it positively or lose it completely. Either way, you learn to adapt, survive and eventually conquer and come out a stronger person and a happy company management!
This is a place where you learn that the word impossible does not exist, therefore everything is possible.
small office feel
Large company can cause communications difficulties worldwide
PFS Supervisor (Current Employee) – London, ON – 12 May 2015
• Processing & fulfilment of highly sensitive packages in readiness for transport • Upholding incredibly high security protocols • Proactive customer service • Detailed exception management and issue resolution • Handling and processing highly confidential public sector shipments • Using various warehouse specific systems. • Identifying, quality checking and booking in shipments from various customers ready for export. • Staff Leadership & Development • KPI and Performance Reporting • Maintain integrity of the processes of the customer • Attending quarterly departmental meetings and supplying any business updates in presentation format. • Responsible for the staff and ensuring the day to day running of the fulfilment and processing operation • Covering duties of the Key account manager when away • Creating, managing and analysing performance data and other information. • Ensuring compliance to all Environmental Health & Safety goals & objectives. • Scheduling work & rotas to meet fluctuations in staffing levels & workloads. • Leading, motivating, training and developing staff. • Updating & maintaining reports and KPI’s. • Responsible for the disciplinary & grievance procedures. • Working with team leaders to review procedures & maximise customer satisfaction. • Managing the distribution of approximately 90,000 door to door deliveries at a success rate of 99.8%. • Meeting customers and contractors.
Customer Program Specialist (Current Employee) – Mississauga, ON – 23 September 2014
I'm currently employed with DHL Global Forwarding (Canada) Inc since May 2012 in the customer service department handling key accounts such as Siemens Canada, Husky Canada, Colgate Canada to name a few to service and meet their logistics requirements.
Customs Release Clerk (Former Employee) – Sarnia, ON – 3 October 2013
Friendly and fun company to work for. They always gave rewards for job well done. You could obtain extra hours if you wanted overtime. Steady work. Overtime available Company closed down and moved right out of the city of Sarnia.
Steady work till it shut down.
None I like doing interacting with people and fixing their problems.