Client Delivery Executive (Former Employee) – Toronto, ON – 26 August 2017
D+H went on a buying spree and lost their identity as new managers took over established businesses and ran them into the ground. This resulted in loss of clients, new sales and ended up making D+H an acquisition target by another company.
Sales Associate (Former Employee) – Toronto, ON – 4 January 2018
Toxic environment stressful poorly managed and compensation below standard many people leave the company because it’s like working in a sweatshop. I never lookback Im so glad I left the company they treat people like garbage.
Repayment Counselor (Former Employee) – Mississauga, ON – 6 December 2016
Awful place to work for.. Abusive and uneducated management. They will have you work OT like there is no tomorrow and if not met, they will surely make it a lot harder for you to achieve your bonus. They have favoritism and they only work with people they are friends with.
Quality Assurance (Current Employee) – Mississauga, ON – 17 July 2015
D+H has a good employee culture where the atmosphere is somewhat airy and relaxed. There are always events that help celebrate events that occur (ie. Valentine's day candy grams, Para-olympics games week) and events that show that employees are appreciated for their service.
In many positions, the work hours are quite flexible and it's contains a good work-life balance for many who have families and children.
Employee appreciation days, flexible work hours, casual work days, employee events
Below market compensation; there is no proper direction from management
"Repayment Counselor" (Former Employee) – Mississauga – 6 May 2015
I worked here for roughly a year. If you are looking for a dead end job you found one. There is no room for advancement. There are agents that have been with the company for 10+ years doing the same job you will be doing on your first day. You will be hired by agency, then put on contract... THEN hired. You are looking at 1 - 1 1/2 years to get any benefits(If you make it that far). You get hired in classes of thirty, once you hit the floor you will see that class of 30 quickly fall to 5. 1 of you might make it in the end.
If you are not motivated, and want a redundant job that forces you to do the same thing over and over and OVER again for 8 hours. Its for you.
CuCSR (Former Employee) – Longueuil, QC – 7 January 2015
Tous les jours, bien sur, après avoir terminer le set-up de ordi, lire les courriels, vérifier la mise-à-jour de différents dossiers a suivre, alors venait le point de cet emploie que j' appréciais le plus, RÉPONDRE AUX CLIENTS. Bioen sur comme il se doit, quelques clients un peu en difficultés avec le système, ou qq soit le problème a régler, j' ai vite appris a gérer mes opinions personnels, et a cibler le besoin de ce clients au plus vite. ( ma devise était: ON NE PEUT SE PERMETTRE DE PERDRE UN SEUL CLIENT) Pour le reste , la vie normal du monde du travail s' appliquait comme partout ailleurs su le marché du travail. Merci
Consistence performer with lots of fun and exceeding expectation day by day.
Customer Service Representative (Former Employee) – Mississauga, ON – 16 March 2014
Being normal and punctual, I arrived at work place about 15-20 minutes earlier. Gone through latest information and notices. Updated self with yesterday performance review. Opened desired various screens and began with first call. Kept on taking call after call. I faced some systems related issues, taken help from team leader. By the end of last session of the day, a customer asked very different question, I had to ran to leader and manager later. Provided desired information to client. Management was quite supportive as such all support was available all time. I learnt that go through the information provided again and again, learn them by heart and give a minutes to yourself to find answer.You will have all answers. Co- worker were fun loving as such each break provided new enthusiasm for next half. Everything was made so simple but we forgot to make our notes. Deliver the results, be a winner.
Process was made simple, so attending customer was child's play.
Information given were required to be collected from different place to complie
Financial Accounting Officer / Analyst (Former Employee) – Toronto, ON – 29 January 2014
New project on Data validation for analysis. I have learn to think beyond criteria given. Management encourage me for new creative idea. Co-workers appreciate and give more opportunity to do creative things. Trying to work for unknown expectations for new updates Using creative ideas by applying finance as well as IT knowledge
Scanner (Former Employee) – Saint John nb – 15 March 2013
Not many reviews from Saint John,NB so I thought I should warn people. A scanner operator makes minimum wage and is very degrading. Very repetitive as you are expected to scan an unlimited amount of coupons. You are expected to do this for hours on end very quickly. No matter how fast you get it is not fast enough. All this for minimum wage.