Consistence performer with lots of fun and exceeding expectation day by day.
Customer Service Representative (Former Employee) – Mississauga, ON – 16 March 2014
Being normal and punctual, I arrived at work place about 15-20 minutes earlier. Gone through latest information and notices. Updated self with yesterday performance review. Opened desired various screens and began with first call. Kept on taking call after call. I faced some systems related issues, taken help from team leader. By the end of last session of the day, a customer asked very different question, I had to ran to leader and manager later. Provided desired information to client.
Management was quite supportive as such all support was available all time.
I learnt that go through the information provided again and again, learn them by heart and give a minutes to yourself to find answer.You will have all answers.
Co- worker were fun loving as such each break provided new enthusiasm for next half.
Everything was made so simple but we forgot to make our notes.
Deliver the results, be a winner.
Process was made simple, so attending customer was child's play.
Information given were required to be collected from different place to complie