I.T. sales professional duties include the sale of software, hardware and I.T. services to (mainly) commercial clients. The I.T. sales cycle includes three primary stages: pre-sales, sales and technical support.
Pre-sales - pitching technical proposals to clients. Clarifying product details or service specifications and explaining the benefits they will offer. You may even be required to carry out practical demonstrations of the applications or equipment you’re selling.
Sales - involves negotiations around pricing and other contractual terms, e.g. installation, warranties, etc. Once a sale is finalized, the I.T. sales professional will provide user guidance and training, technical support, system maintenance, repairs and product replacements in accordance with agreed warranties.
Further activities include: the preparation and renewal of service agreements, administering system and hardware updates, and advising clients on new and existing enterprise solutions.
An I.T. sales professional’s core job objectives are maintaining a balance between achieving sales and revenue targets, whilst ensuring customer expectations on cost, functionality and quality are met. Other activities for I.T. sales professionals include: keeping up-to-date with trends and developments in the I.T. industry; generating new business leads through networking and promotional activities; and updating your technical knowledge and skills on a regular basis.
Pay Rate: TBA