CSX Employee Reviews

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nice workplace, friendly people
driver for PTI (Former Employee) –  Martin, KYSeptember 26, 2016
I would go to Erwin TN, and pick up a crew take them all the way back to Martin ky. I learnt a lot about trains, the crew members was always so friendly.
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fun work place
Freight Conductor (Current Employee) –  Jacksonville, FLSeptember 25, 2016
for work place to work and good company good pay and good traveling would love to work for the company again. I learn how to tmr. the management was good to work for. I had some good co-workers that I work with. the hardest part of the job was being away from home. the most enjoyable part of the job was meeting new people and the pay
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Great Pay and Benefits Bad Management and NO LIFE
Crew Management Clerk-Crew Dispatcher (Former Employee) –  Jacksonville, FLSeptember 21, 2016
Extremely short staffed was forced to work 16 hour shifts and on average 64 hours a week and would only be notified of being forced within minutes of the next shift starting making it extremely difficult to have a family or to plan anything. We were not allowed to leave the job once the shift started so you would have to plan your meals for 16 hours with minimal sleep in between shifts as if you were on the extraboard you would be subject to call 2 hours prior to the shift. The upside great benefits and pay. Good job for a young person with no kids or family who only wants to work and make money.
Pros
pay, benefits, job is not too complicated
Cons
excessive hours, unreasonable management, no real way to move out the crew management department
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Unappreciated employees
Locomotive Engineer (Current Employee) –  Cincinnati, OHSeptember 14, 2016
Company does not try and work with employees but instead tries to intimidate and bully. Very difficult life style with being on call 24/7/365. No room for error with this company, looks to terminate for any and all mistakes.
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Co-Workers like family. Pay and benefits good. Diversity and inclusion poor. Union vs. Management conflicts strong.
Management (Former Employee) –  Headquarters and FieldSeptember 6, 2016
CSX is an overall good place to work. The change in leadership has negatively impacted the culture and employee satisfaction. Significant layoffs, do more with less management, no real concern for safety and diversity as there had been in years past. Good old boy politics at an all time high.
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same
Operations Management (Current Employee) –  Huntington, WVSeptember 5, 2016
This is the same job, the railroad is the railroad and a service industry, communication is imperative and important. There needs to be a way to do this better.
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Overall a good company.
Freight Conductor (Current Employee) –  Avon, INSeptember 3, 2016
CSX is overall a good company to work for when you work. Layoffs are expected and it's often hard to stay on any certain job. I've never had a problem with management. My favorite part of the job is getting to work outside and feeling like a part of something bigger. Working on call and never knowing for sure when you will go to work makes planning anything hard and is my least favorite part of the job. In the end I would say employees are justly compensated for all the inconvenience.
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Great company
Crew Dispatcher (Former Employee) –  Jacksonville, FLSeptember 3, 2016
CSX Transportation is a great company in which to be employed. The benefits and compensation are very good.

Most employees are very safety oriented especially in an operations setting in the field. Some know the rule book by heart and can recall any rule and recite it without prompting.

Training is probably the best part of CSX from an advancement standpoint. While I was there I was trained on aspects of the business that I never dreamed I would ever know. The general feeling is the more you know the better an employee you will be.

I've held several positions there both contract and non-contract and there was hardly a day that could be considered typical. You literally learn something new everyday.
Pros
Great benefits, compensation and development opportunities
Cons
Management can be a bit narrow minded
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Great job, and benefits. Great pay and benefits
Engineer (Current Employee) –  Tampa, FLAugust 31, 2016
A Great place for Employment. Satisfyingly pleasing, and Rewarding.A To company with room to Advance. Meet alot of interesting people, with diverse backgrounds.
Pros
Working outdoors
Cons
Working outdoors
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Pay, benefits & Pension only positive
Locomotive Engineer/Conductor (Former Employee) –  Selkirk, NYAugust 26, 2016
CSX is a railroad that is continuously trying to streamline their operation. Their approach these days is do more with less. Jobs are constantly being cut throughout their entire system. CSX fully holds contractual employees accountable for everything and it is a constant management vs contractual employees. The work life balance is non-existent. CSX is not a good fit for someone that is not willing to have inconsistent days off and a home life.
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Tough political corporate culture
Manager (Former Employee) –  Jacksonville, FLAugust 24, 2016
Between an insane amount of "special projects" in addition to your regular duties and its aggressive office politics, it is a difficult place to work. If you can navigate political landmines and manage to get on the good side of someone important, there is opportunity to be successful. If you like to genuinely work hard and be rewarded for the work you do, this is not the right place for you.
Pros
pay, benefits
Cons
low trust, unsafe to express varying opinions, ineffective HR
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Fast paced environment, safety always a priority in every work location whether in office or outside locations. 24/7 business
Terminal Operations (Former Employee) –  Atlanta, GAAugust 14, 2016
Overall good work environment, safety violations usually require employee terminations or at least suspensions. The key to working in this business is to understand fully the task requirements, follow the written rules associated with the tasks involved, perform the tasks to the best of your ability, adhering to costs, customer satisfaction and care of plant, equipment and fellow employees.
Pros
Excellent compensation and benefits, employees look out for one another, all duties are performed safely and to specifications
Cons
Weather
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Very corporate environment
Human Resource Specialist Transportation (Former Employee) –  Jacksonville, FLAugust 14, 2016
The company is large and very corporate. The executives and senior management can be disconnected from their staff at times but it's because it's a very large company with thousands of employees. The Headquarters building downtown Jacksonville has their own cafeteria with good food so you don't have to walk several blocks for lunch. The company pushes for donations for United Way and cares about charity. You are expected to work 40+ hours per week or whatever it takes to get the job done. The company is already well established in their growth so it may take a while for advancement because someone has to retire or quit for a position to open up (depending on what department you work in or if you are willing to relocate). The company has a good pension.
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Solid Company with Many job opportunities
Senior Account Manager (Former Employee) –  Livonia, MIAugust 5, 2016
Working for CSX allowed me to learn all aspects of the Sales and Transportation business. Allotted many opportunities to expand my career from Intermodal, Auto Operations to Sales in the commodity of Metal. The company is competitive and open to building employees up to their fullest capabilities.
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Hostile and miserable place to be employed
Crew Dispatcher (Former Employee) –  Jacksonville, FLJuly 22, 2016
It's a company that takes and takes and takes and gives nothing back, it's the type of place that will reward you for one week for something done and then punish you the next for the exact same thing. There is people in charge who have absolutely no knowledge of what's being done, and therefore there is no accountability held towards things done inaccurately, and they cut cut cut and expect more and more out of people while trying their best to tear you down and replace your job.
Pros
Health benefits
Cons
Hours, lack of life, no reward, hostile
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Very demanding hard to balance work and personal life.
Engineering Manager (Roadmaster in Training) (Current Employee) –  Nashville, TNJuly 21, 2016
There is never a dull moment on the railroad. Most of the time you work long hours in the extreme conditions of the weather. This job is very demanding because it requires you to be on call 24 hours a day 7 days a week.
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Fun and productive work place.
Service Desk Specialist (Current Employee) –  Jacksonville, FLJuly 21, 2016
Awesome place to work for.
All the full time agents are very knowledgable and helpful.

This place is great with tons of laid back time, especially the weekend.
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Fun workplace, not so fun management
Conductor (Former Employee) –  Martin, Shelby, Paintsville, and Russell, KyJuly 16, 2016
I'll admit, I loved the job. Most of the men I worked with were like brothers. That helped a lot since there's not much time for family life. Be prepared to miss a lot of holidays and birthdays while working. There is NO job security. If it gets slow, you get laid off. The union is a joke. It belongs to the company.
Pros
Pay and benefits, employee brotherhood
Cons
Being away from family, frequent lay offs, union dues are the same as flushing money down the toilet
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okay job
Field Clerk (Former Employee) –  Charlotte, NCJuly 11, 2016
The benefits are good but you are always having to think if you are going to have a job the next day because of cuts that corporate was pushing.
Pros
Benifits
Cons
Corporate Management is always wanting to cut off jobs
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Productive, beneficial but time consuming
conductor/ rco (Former Employee) –  Philadelphia, PAJuly 5, 2016
Csx is not for the faint of heart. A very dangerous hands on career that commands one hundred percent dedication. The management isn't bad, but can be very unreliable like any other job. I have learned how to be more efficient with my time as you operate on a schedule that is not solid at all. The hardest part of the job is just that, living your life at the mercy of a phone call to come in that you can never predict, 24 hours a day. They thing that makes it all worth l=while is the immaculate benefits, travel and opportunity to meet new people while having employment that is very essential to the entire world.
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Overall rating

3.7
Based on 317 reviews
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Ratings by category

Work/Life Balance
2.8
Salary/Benefits
4.2
Job Security/Advancement
3.2
Management
3.1
Culture
3.4