Actevily give face to face service to the differents latins and portuguese cultures
Pros: actively participating as csr, listening, looking for an adequate solution being compromised with their needs.
Cons: we need more help in order to complete the tasks, since the groups are from 25 to 50 seniors
As CSR I gived face to face service attending the customers' inquiries.
Handled the clients; complains and concerns, listening, explaining and providing alternative solutions to their matters.
Provided promtp solution to their needs