Call Center Agent Norida (Current Employee), Kitchener, ON – March 29, 2014
Pros: the pay
Cons: taking techincal support calls
A typical day at work would include a split between taking calls (usually about billing) then being booked off line to coach some of the agents that had weaker stats. Generally I had to just educate and encourage agents that they could do well at the job and strive to make their bonus every month.
I enjoyed teaching others how to do take what challenging – more... in their job and turn it into something positive. – less
That is a fun workplace because during breaks, you can play compter, billiards or watch dvd.
Customer Service Representative (Former Employee), Silver City Julia Vargas Pasig city Philippines – February 21, 2014
Pros: we have allowances, 1 hour of lunce and we have increase depending on our performance.
Cons: we have a lot of time to prepare to do the job that we need to do.
We answer customer inquiries and I'm so very happy when customers are satisfied with my service. I learned to be patient and I always put my self on their shoe. My co-workers and I treat as a family because we are a team like a family. Sometimes the job is tiring because for 8 hours there is a incoming call that you need to provide the answer for them. – more... But after the work and you go home, nothing to worry about the works. Just rest and sleep and be ready for the next day. – less
Laid back environment with busy warm days and weekends.
Cashier (Current Employee), The Beer Store – February 17, 2014
Pros: flexible schedule, fair treatment by employer.
Cons: disgruntled customers, fast pace, long days
A typical day at my current job would be another employee and I taking customers orders and taking back empty return bottles while getting there products from the back room and recycling there empties when there is free time. We do a little price education some cleaning and lots of transactions. Multitasking is essential.
Learned how to time manage – more... as well as giving good customer service. Our current manager works only works 1-2 times a week at our store but is very helpful. My co-workers are all enjoyable to be around and good workers. The hardest part of the job for me keeping up when it is really busy. The most enjoyable part of the job is the fair treatment and fun with co-workers. – less
Customer Service Representative (Former Employee), Toronto, On – January 13, 2014
Pros: flexible with time off
A Typical day at work would be forme to come in log on clear my work space, review the daily updates and any new products/promotions. Interact, problem solve, do banking, send wires, etc. At the time of my being there I had a hard time with some management and I did have also a great one manager. my co-workers and I got along great we had great team – more... work. The hardest part of my job was the inconsistency in my hours, the pay, and the level of respect given. The most enjoyable part of my job was, being able to solve any concern or problems that clients were given to me, the feeling of accomplishment, meeting new people, interacting with people, having it a fast pace type of job. – less
Customer Service Representative (Former Employee), Toronto – November 15, 2013
A typical day at work is sitting at the teller wickets helping clients. You sell product when they come up to each and every person. Management can be good, but a lot of the time it's not so great. Co-workers are the best part of the job. The hardest part of the job is selling as much product as they want you to.
Insurance Coordinator/Distribution Supervisor (Current Employee), Edmonton, AB – November 7, 2013
Not a single is day at work is the same but I strive to keep my mind tuned towards success and keep out the junk (negativity) as much as possible. What I've learned is to be happy with what I have while pursuing all that I want. Management is always encouraging and I love to reciprocate that with hard work and deliver what's required of me. Co-workers – more... are great. Everyone has a not so good of a start everyday so, a small compliment towards them really gives them boost and make them feel better. After all, Giving starts the process of receiving. The toughest part of the job is when you've exhausted all avenues to help someone (client with their respiratory benefits) but you still fall short.and don't get approved. The best part of the job is that every failure and rejection allows me to begin more intelligently, think critically and think with a problem solving mentality. – less
LCBO (Cashier) (Former Employee), Mississauga, ON – October 2, 2013
Pros: great enivornment with good hours
I would count the cash in the main office then go on the register. I also helped customer's find the product that they were looking for. Management was very helpful. They thought me a lot within a short period of time. The hardest part of the job was to watch out for the fake id's. The most enjoyable part for me was dealing with all the customer's.
Data Entry Clerk (Former Employee), Mississauga, ON – August 16, 2013
Pros: get together time
1.working with new customers to create new account. 2.i learnt to be patient 3.friendly and organised 4.hardworking and cooperative 5. having to deal with irated customers 6.recomendation from our boss
CSR/ Brand Ambassador (Current Employee), Greater Vancouver Area – May 15, 2013
Pros: 4-6 hour shifts, interesting, stimulating
Cons: sometimes locations are far to travel too but get travel expenses.
I am usually by doorway to greet traffic. I approach in friendly manner and would explain that I would like to take a few moments to ask their input and continue to collect data. I enjoy the public and engage people in conversation. I have been very always able to have very great numbers of interested participants.
Aarons Sales and lease (Current Employee), Mississauga – March 5, 2013
Cons: long hours
A typical day at work is to talk to all different types of ethnic groups. Problem solving and servicing complaints. I've learned to have alot of patience. Management at Aarons are amazing people. As well as all my co-workers. The hardest part of my job is to deal with customer complaints. The most enjoyable part is to solve those complaints.
Cashier (Former Employee), Toronto, ON – March 3, 2013
Pros: free lunch and coffee at times.
Cons: short hours
A typical day at work was looking after customers on a daily basis. Learned how to deal with rude customer. Great co-workers, the hard part was alot of heavy lifting at times, and the most enjoy part was serving customer, which i enjoyed every much.