Crunch Fitness Employee Reviews

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Great people, love working with members but....
Management (Current Employee) –  New York, NY2 December 2017
Expectations are high. You work extremely hard and contribute to the success of the company but receive no appreciation or reward for your above and beyond effort. It just becomes expected.
Company is run by a few select executives at the top and they just push down ideas and orders without considering the effect of them. Then when those ideas or orders fail, it's the fields fault not theirs for making a poor decision.
Pros
Team environment among mid/lower level staff
Cons
no recognition, benefits are decent but cost employees a fortune, no growth opportunity, pressure.
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Meet a great deal of great people frm members to staff
Operations Manager (Current Employee) –  Redwood City, CA29 November 2017
Every day is different which is exciting. It is always great to become part of a work family where the team cares about everyone. And always great to see the changes with the members.
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ridiculously horrible joke of a "management team"
Front Desk Associate (Current Employee) –  Newport News, VA28 November 2017
No one in the "upper management" is qualified to peel a potato, much less run a company. GM is often out of the building "running errands" aka taking naps at his mother's house or doing God knows what else. AVOID.
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Only work to get expirience then leave.
Sales (Former Employee) –  San Diego, CA24 November 2017
I do not reccomend crunch or any corporate gym to reach your professional fitness career. Low pay for the amount done, benefits non existant,and managment can be up and down with high turnover with employees. This makes it difficult to have a structured team. Managment style is bipolar to a point where others are expected to carry the team and other employees just come to work to show up and are not disciplined for lack of effort.

Staff and trainers can get caught up with quotas that they forget about the needs of the clients and members therefore not putting the client first at times.

Modern Corporate gyms are just a popularity contest that plaster their slogans to make you think they care.
Pros
Free workout, networking with clients, hours can be somewhat flexible
Cons
High turnover, Low pay for trainers, admin, lead, sales positions. Unrealistic goals for training quota. Gym rules rarley enforced.
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Health driven environment
Water Aerobics Instructor (Current Employee) –  Caldwell, ID20 November 2017
Crunch Fitness is a health club and prides itself on having certified instructors to help customers become and stay healthy and fit. I enjoy teaching water aerobics, my managers are professional and friendly and work hard at making Crunch enjoyable for the employees.
Pros
Membership is included
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This review reflects my experience with a franchise only
fitness (Former Employee) –  San Diego, CA16 November 2017
Not a "Fitness" company, but a poorly managed and executed sales company. No real opportunity for advancement unless you invest in the company/franchise.
Pros
nice gym
Cons
no benefits at all.
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Open and Constructive
Personal Training Administrator (Part-Time) (Former Employee) –  New York City10 November 2017
The personal training team is very awesome to work with; everyone is super friendly, very open environment.
As pay periods close out, there is a need to ensure that everyone is on top of hours, so during those times are probably the most stressful.
Certain positions are less defined. Good for people that would like to build their own kind of role, not conducive for people that might need a bit more structure.
Pros
Gym membership, flexible hours
Cons
Inconsistent management
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Amazing company to grow and learn
General Manager/ Membership Director (Current Employee) –  San Francisco, CA7 November 2017
Crunch is an amazing company, I have learned so much throughout my time with this company that I will be taking with me to continue my growth! I would recommend Crunch to anyone whois looking to have fun and go to work at the same time as well as learn a ton about Marketing, Sales, Service and Fitness!
Pros
Fun, Social, Competitive, dress down, Diverse
Cons
Long days, stress of sales, only 11 gyms in bay area
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Fun place to work in
Kids Club Attendant (Current Employee) –  Walnut Creek, CA7 November 2017
Has fun working with kids,
Very relax environment
Management is great
Hours are Flexiable
The pay isnt that great
Coworkers are also great
Kids are amazing
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No work life balance
Manager (Former Employee) –  Tampa, FL1 November 2017
Managers are only concerned with hitting a specific number of patrons each month, to the point where I saw managers lie and tell people who requested to cancel that their membership was canceled when it was not.
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Enjoyable depending the manager.
Operations / Assistant Manager (Former Employee) –  Riverside, CA31 October 2017
fun and out going to welcome the guest and provide customer service to them at the best of my availability. in charge of our inventory and making sure every thing was always up and running properly
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Fun easy going
Certified Personal Trainer (Current Employee) –  Citrus Heights, CA31 October 2017
I love everyone there. They are very welcoming and helpful. I learned a lot from my manager. They give you the right tools to be successful. Everyone seems to be knowledgeable. They have fun every day and always has a smile on their faces.
Pros
close to home
Cons
not enough work life balance for me
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Decline to answer
Personal Trainer (Former Employee) –  El Cajon, CA24 October 2017
I did not enjoy working her due to compensation. You can not get paid unless you are training someone. Starting off you must have a second job that you can live off of, because this is not a position you can survive on alone
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Fitness
Corporate Member Services Coordinator (Former Employee) –  Sacramento, CA24 October 2017
Working here was ok, management lacked leadership, to many employees not enough focus, low pay with a lot of work asked of, work was based on racking of status of sales.
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Busy work environment
Call Center/Data Entry Representative (Former Employee) –  Austell, GA23 October 2017
It was a busy work environment, with always lots of work to do. It made the day go fast. We always had lot of work to enter in the system and lots of calls to make.
Pros
Free use of the gym
Cons
not much room for advancement
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horrible management
Day Care (Former Employee) –  Wayne, NJ22 October 2017
the place is disgusting and all the new renovations they did were not permitted, the whole place is a one big disaster. Working there will make you realize where all the stupidity in the world went.. right there in that work place
Pros
free items
Cons
the manager
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Great environment
Personal Trainer (Former Employee) –  34th and 2nd Ave.20 October 2017
Good people, great training, all around good place. Excellent communication from managers and a great job if you happen to be a people person. Highly recommended.
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ok
Data Entry Clerk (Former Employee) –  New York, NY19 October 2017
this was a temp position nice people i liked the location not to happy with the commute received invoices got them approve from the proper dept entered into system
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No Judgements
District Manager/Fitness Manager (Former Employee) –  Lake Forest, CA19 October 2017
My experience as a trainer and manager for Crunch has been nothing short of exciting, fun, rewarding, gratifying... the CEO to the Kids club attendants have a belief in helping change people's lives. Crunch is always at the forefront in innovation and trying their best to outfit their locations with top quality equipment including those with the latest technology. They pride themselves on continuing education opportunities for their training staff. Crunch is a great place to be yourself and to be innovative in your style of work and training. Crunch encourages their employees to think outside the box and be creative with ways to change people's lives all while having fun!
Pros
See comments
Cons
None
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It's ok
Front Desk (Former Employee) –  Fort Myers, FL11 October 2017
Good job while going to school everyone is nice except the management.... everyone can see that but nobody says anything. Overall it's good atmosphere the customers are nice too
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Overall rating

3.7
Based on 250 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
2.9
Job Security/Advancement
2.9
Management
3.3
Culture
3.8