If you want a flexible job are quick at solving problems and independent this job will work for you
Pros: Flexible work schedual great for when kids are in school
Cons: poor management, very little training either in the field or with devices
I work with the company for 4 year over that time I had 8 different managers and the majority of them were all hired out of the company and did not receive much training. Which affected the staff below. Due to the managers poor planning we would receive "emergency" stores to complete that day since the deadline for them was two days ago.
When I was hired I received a 5 min training session on a project that took over 8 hours to complete with no support from the team lead or the main manager. When I had questions about the project I had to guess at the correct answer and hope that it was correct. When I wanted to branch off into other areas of the job I had to claw my way trying to get extra work... Too many staff and not enough regular work. When special project came up there was always a good chunk to go around but that happens irregular.
If your a hard worker, expect to be asked to help train people, even though there are team leads (the people that are suppose to be the trainers) you will not get a increase in wage to do this or any other perk.
If you have a concern that you take to HR they will do nothing but twist things back on you. If you do not get let go after dealing with hr expect your work world to be a nightmare until you do quit.
My advice for people thinking of working for this company, be a strong individual that can work with extremely limited support, be quick on your feet when problems come up and when you do have to call your supervisor be persistent because they are always over worked, usually taking care of there district plus another. – more... because the company can not keep management and over work the ones they do have. – less