Pros: family owned
Cons: there were none
My family bought this hotel and turned it into aa warm, safe, family environment for all that stayed there.
We made sure we hired employee's with clean backgrounds and great customer service.
A typical day at work would be getting a walk in reservation with a tired driver and wife and kids. We would bring in their luggage, check them in, give them – more... all the information about the hotel and the area. We would tell them we had fresh coffee 24 hours a day and plenty of fresh ice. Gave them info about the near by places that delivered food and so forth.
The hardest part of the job was making sure employee's were at work on time and that the rooms were clean on time.
The best part of the job was meeting new people everyday and knowing we had had made their travel experience more enjoyable and that they would be back again! – less