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122 reviews

Crate and Barrel Employer Reviews

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productive and fun workplace
Sales Advisor (Former Employee), Vancouver, BCNovember 27, 2013
I loved CB2. It was a great company to work with and the management and staff are great.
I have always worked with clothing retail so I found it a great and exciting challenge to work in a store with fashion forward furniture and concept. I learnt a new way of customer service approach where you deal with the clientele on a one to one basis. It's more – more... personal and sometimes you end up having an on going retail relationship with them because they come back and ask for you. I got to deal with designers, interior designers and the movie industry which was a whole other ballgame compared to working with personal buying for your home.
The hardest part of the job was honestly when it slowed down and there wasn't much to do and I like it to be busy and always have something to do. I found it hard sometimes to deal with a customer that has experienced an unsuccessful delivery (the service provided to them) or the furniture it self was not satisfying in quality and so forth because you get blamed for everything but we had a great management team that would guide us through it or take over to fix the problem at hand.

I loved the staff and that made working there enjoyable and easy. we all helped each other out instead of working against each other. We have a shared commission instead of individual so it was important that everyone pulled their weight. – less
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Great customer and wonderful product
Merchandiser (Current Employee), Calgary, ABSeptember 18, 2013
Pros: great staff discount
Cons: poor salary and management
Meeting the great customers that come in to Crate and Barrel and working with some fantastic Furniture and Housewares product makes working at Crate and Barrel an interesting opportunity. Working as a part of the Merchandising team requires you to be fit because it is a lot of physical work but overall very rewarding. Most of the Housewares Sales staff – more... are wonderful. The Management team is weak and some of the Commission Sales staff are unjustifiably unpleasant. – less
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Great exposure to home design sales
Department Manager (Former Employee), Mississauga, ONJuly 21, 2013
Pros: discount, most people, the company itself
Cons: sales pressure
The highlights for me were the part/full time sales staff - they were truly awesome coworkers, the discount (40% if I remember correctly) and being able to have your own little "home" of a department for a little while.

Even though you are still responsible for the sales throughout the entire store, it was still nice to know that your little oasis – more... was your biggest feat - and it was fun to maintain!

The only things I could say that is a con; sales pressure can be immense (but that's in any management job in retail) and unfortunately not everyone you work with will you see 'eye to eye' with. – less
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Very friendly place to work
cashier/ stocker (Current Employee), Milwaukee, WIJuly 16, 2014
The managers and co workers are very friendly, The training was great, they taught me everything I need to know about the job.
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Great people to work with, energetic enviornment
Sales Team Lead Manager (Current Employee), Dallas, TXJuly 15, 2014
I have engaged with people who truly love what they do. Coming to work is exciting and speaking with customers daily excites me.
Managing people can be tough but I have learned so many wonderful life long experiences. My co workers(managers) are always working hard and putting in the extra effort to ensure customer satisfaction.
Walking in to a place – more... where people greet you with a sincere and warm welcome makes my job most enjoyable. – less
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Great place to work
Receiving Associate/Stock Associate (Former Employee), Atlanta, GAJuly 15, 2014
Pros: you get to sample different and rate them including food
Cons: some customers can be a little rude.
busy but the managers made it a fun work enviornment.
freebies were fun to get.
co-workers were fun and very helpful
opening a new store can be really exciting
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Busy place to work
Sales Associate (Former Employee), White Plains, NYJuly 9, 2014
Pros: great discount
Cons: shorts breaks
I love there jeans. You get alot of customers on a daily basic. You get to new and EXCITING people.
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A fun work place, great energy.
Merchandising / Stock room associate (Former Employee), New York, NYJuly 2, 2014
Everyone there was welcoming and helpful. They took time in teaching and helping me with answering stock checks, and some data entry for customer delivery and pick up.
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Enjoyable housewares store with beautiful merchandise.
Night Manager (Former Employee), Miami, FLJune 9, 2014
Pros: generous discount on the merchandise
Cons: part time position
I learned a great deal about housewares items from knifes to linens and assisted in managerial duties if any customer service issues arose and supervised other employees.
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great
Part-Time Merchandising/Stock Associate (Former Employee), Houston, TXJune 8, 2014
A typical work day was very busy but with a great communications system it made it easy and smooth to serve the customers. I learned just about everything needed to work on the job efficiently and safely. The management was very friendly and helpful with the employees and co-workers. Also the co-workers make the hours go by quickly with an up beat positive – more... attitude. The hardest part of the job for me was constantly going up and down a ladder, only because I have had a few knee surgeries. The most enjoyable part of my job was the fellowship with my co-workers and helping the customers as best as possible. Management also puts together great events for their employees, such as parties and potlucks. – less
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it was great
Sales Associate (Current Employee), Atlanta, GAJune 5, 2014
Interesting place to work with great people in a grew environment
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Awesome company, a lot of fun, all in all a great experience.
Forklift Operator (Former Employee), Tracy, CAMay 25, 2014
Working for Crate & Barrel was a great experience, I had ran a sit-down fork lift before but after working at Crate and Barrel I am now well seasoned on stand-up fork lifts as well. Great company overall with true state of the art equipment. I just wish I could have been brought on as a permanent Crate & Barrel employee, but being hired on through Corner – more... Stone Staffing Solutions temp agency there was no full time positions available at the time I was employed which is why my assignment ended sooner than I would have liked it to. – less
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A decent place to get started
Merchandise handler equipment operator (Current Employee), Lincolnton, NCMay 23, 2014
Job was not hard to follow, easy rules to get used to. People were outstanding and the only bad part I can think of is the early hours.
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productive and fun workplace
Sales Associate (Former Employee), New York, N.Y.May 15, 2014
Pros: working with the public
cashier transactions, floor sales, demonstrations, participate in weekly staff meetings
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Best Job So far!
Excellent customer service (Current Employee), Lyndhurst, OhioMay 13, 2014
Great bosses. Fun people to work with. Meeting all kinds of people. If you love helping others and working in a close knit place, this job is for you.
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Productive and fun place to work.
Sales Associate (Former Employee), SoHo, New YorkMay 10, 2014
A typical day at work made me a personal shopper for the customers I worked with. I would take them from dept. to dept. as needed. I learned that I could have fun being a personal shopper. Management was great to work with and extremely helpful. Since I was a seasonal hire they had no problems answering any and all questions that I had. My coworkers – more... were also excellent teammates. The hardest part was learning all that was in the store because it was a seasonal situation. – less
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The staff makes this a nice place to work.
Sales (Former Employee), Burlington, MAMay 6, 2014
This location is great, where employees work well together, a family of sorts. Many have been there for several years. It is fun to learn about products to be better able to inform customers.
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team work
Merchandising Associate / Mailroom Courier (Current Employee), New York, NYApril 30, 2014
Pros: team work
Cons: hours
it has its cons but overall good place to work. hours are low but they work well with scheduling.
alot of work to be done but fun place cool managers.
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SAFE WORKING ENVIRONMENT AND VERY FRIENDLY MANAGEMENT
Merchandising/Stocking (Former Employee), Seattle, WAApril 27, 2014
Pros: free lunch is served every 1-3 times a week
Cons: 15 minutes every two hours
PRODUCTIVE, FRIENDLY, RESPECTFUL, FAST PACE, AND VERY NICE DESIGN BREAK ROOM
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Learning is Endless
Visual Merchandising Associate (Former Employee), Chicago, ILApril 21, 2014
Some days are great others are okay all depens on the management team and communication.

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About Crate and Barrel

Working directly with European ateliers and factories to import their products, Crate and Barrel was among the first retailers – Read more

Crate and Barrel Photos