Find companies:
Cox Communications
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
494 reviews

Cox Communications Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Free Cable
Call Volume Analyst (Current Employee), Pensacola, FL & Chesapeake, VAMay 28, 2014
Pros: free cable
As long as you work in the footprint you get free cable. As long as you work in the footprint you get free cable. As long as you work in the footprint you get free cable. As long as you work in the footprint you get free cable. As long as you work in the footprint you get free cable.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
If you have a brain and can think, do not work here.
Technical Support Representative (Former Employee), Baton Rouge, LAMay 27, 2014
Typical day will include monotonous work, dumb employees, and management that does not care about you or the job itself. Raises and promotions do not happen, don't ask either. You will be accused of every kind of misconduct imaginable. The QA team will actively go out of their way to give you bad scores. Management will not correct bad behavior from – more... their teams (i.e. yelling profanities across the room, and the customers can hear it) Upper management will not back you up in any action you take with customers. Problems in the service areas cannot be tracked by the reps in anyway, and don't expect your emails to the engineering team to be looked at, much less responded to. Overall, it is just not a good place to work for. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
In-House Collections Specialist (Former Employee), Oklahoma City, OKMay 27, 2014
High-volume call center. Great company culture, great people
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent working enviroment.
Customer Service Representative II (Former Employee), Gainesville FlMay 26, 2014
Most enjoyable position I have ever held. Management cared very much for their customers and their employees. It was a great learning experience. I learned something new every day.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
• 11 years of experience in IT industry involving Product development as well as Web application development in Microsoft technologies.
Technology Lead (Current Employee), Atlanta, GAMay 23, 2014
• Interacting frequently with business users to gather or elicitate requirements to create the best possible applications to meet their needs.
• Involvement in all aspects of software development Life Cycle including analysis, design, development, reviews, testing, documentation and support.
• Extensive knowledge of OOPs, software architecture, software – more... development lifecycles, architectural frameworks, and software patterns.
• Used UML to document software development projects i.e., creating Use-case diagrams, Class diagrams, Sequence diagram, Activity diagram etc.
• Contribute on approaches for mitigation of legacy code as well as establishing criteria for the selection, development and implementation of new technologies within the enterprise. Involved in evaluating tools, creating proof of concept for technical design and tool selection.
• Involved in reverse engineering of existing systems creating the UML artifacts out of it.
• Experienced in managing multiple projects, worked with the Global Delivery Model. Closely worked with USA, UK, Europe and Indian clients. Major clients being BP, BOSCH GmbH, MICO, COX communications.
• Worked in various domains such as ASSET, INVENTORY, MATERIAL, FUEL CARD, CONTENT management involving mid and large size databases in multi-tier environment.
• Developed detailed project estimates using SMC model, Ballpark estimates, testable requirement technique, function point estimate technique.
• Planning and tracking of tasks within the team.
• Coach and mentor junior team members and interns.
• Expert in design and development of n-tier web applications using technologies such as ASP.Net 4.0, ASP.Net 3.5, ASP.Net 2.0, 1.1, C#, ASP.NET, VB.NET, MVC, VB, ASP Classic.
• Good command on SQL Server 2000 / SQL Server 2005/ SQL Server 2008, PL/SQL in Oracle 9i, Oracle 10g.This includes data modelling, creating, altering packages, triggers, indexes, performance tuning, data migration and normalization techniques.
• Knowledge of Service Oriented Architecture (SOA) principles and design patterns. Designed and developed WCF and web services.
• Experience in migration projects that involves analyzing legacy application and re-architecting and migrating the current application to .NET
• Utilized Entity Framework, ORM and Language Integrated Queries (LINQ) for data retrieval, filter and manipulation. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working for Cox
Test Desk Technician I (Current Employee), Roanoke, VAMay 21, 2014
Pros: benefits
Cons: departmental relocations
Has been a great company with many growth and development opportunities.
I have been given a great deal of responsibility in the caring for our customers and company expense reduction areas.
My co-workers have been a great part of working here and I will miss all of them in a very special way.
The most difficult part of the job, as well as the best – more... part has been achieving and exceeding the customer expectations. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent employer
HR Business Process Lead Analyst (Current Employee), Atlanta, GAMay 20, 2014
Excellent employer - good company values, great people, challenging projects
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A very fast paced place to work
Development team lead intern (Former Employee), Atlanta, GAMay 17, 2014
If you wish to survive even a day, you need to think on your feet and perform.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Productive work enviroment
Customer Service Representative (Former Employee), Phoenix, AZMay 16, 2014
Pros: 8 hour work shifts
Cons: handle times
Typical work day was productive with the ability to associate with coworkers.
What I learned was team work
The management was not the most approachable
Coworkers were friendly
The hardest part of the job was having to stick with in a certain handle time
The most enjoyable part of the job was my coworkers
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Warehouse Specialist (Former Employee), Norman, OKMay 15, 2014
I worked for Cox for over three years. In that time I received two promotions with a raise with each, another raise not tied to the promotions along with two different bonus. Had a great balance of work and home time. When I was off I was off, wasn't on call 24/7 365. Overtime was there when I wanted the extra hours. The benefits were some of the best – more... I have ever had. Truly miss working for a company like this. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall great company, Tech support stressful
Technical Support Representative (Former Employee), Lafayette, LAMay 15, 2014
The company as a whole seemed great, but working technical support and talking to 60+ angry customers a day because their service wasn't working right over time got to be too much.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great environment, where I'm able to work at my own pace.
Revenue Margin Assurance Specialist (Current Employee), Tulsa, OKMay 13, 2014
Pros: great vacation
Cons: no room for growth in this position
A typical day of work consist of running daily reports. Analyzing the reports to insure payment are correct, and charging return check fees on account. Quality assurance, and making sure customers do not have any past debt before installing new services with the company. Answering tickets regarding equipment disputes and billing inquires. I've learned – more... cash and balances, quality assurance, processing return payment, and customer service.
The hardest part of the job would be not having enough to work to keep me occupied. The part I love most about the job are the people and the overall environment. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Values
Workforce Management Analyst (Current Employee), West Warwick, RIMay 8, 2014
Cox is focused on employees and workplace wellness. Cox did fall behind a bit with technology from a customer prospective which allowed for more competition to steal some of the customer base.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good company
Customer Service Representative, Call Center (Former Employee), Chesapeake, VAMay 6, 2014
Pros: excellent salary
Good place to work for a call center. Excellent benefits. Good relationship with mangement, co workers, Best part of job was helping customers. Received seveal inbound calls daily.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Technical support and dispatching technicians
Dispatcher (Current Employee), Gainesville, FloridaMay 4, 2014
There are 2 parts of dispatching.
One part is 'Operations': Add/delete work load to technicians. Some customer contact is made for rescheduling and support. Make sure all the jobs are taking care of and the contractors are running smoothly.
Other part is 'Support': Account corrections, sales, work order upgrades and downgrades, troubleshoot equipment – more... failures with video, data services, and phone services. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
NOC/SOC Technician, Southeast RNOC (Current Employee), Baton Rouge, LAMay 1, 2014
Pros: good benefits
Cons: stability of the communications market
Good company to work for. The stability of the communications market can change and the company will downsize.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Field Collections Specialist (Current Employee), Metairie, LAMay 1, 2014
Pros: flexible place
Cons: not much room for growth
Ive been employed here for six years. I never had anything bad to say about the company. Just a great environment and a big family.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Management
Senior Solutions Specialist (Current Employee), Alexandria, VAApril 29, 2014
High level management is very micromanaging. District manager does not delegate information properly through chain of command
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace with good benefits
TECHNICAL SUPPORT REPRESENTATIVE (Current Employee), San Diego, CAApril 29, 2014
Cox Communications is a good company to work for with great benefits. They really do care about their employees. This is why so many employees have been with the company for over 10 years.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
greate place to work
Senior Technical Support Specialist (TSR III) (Former Employee), Oklahoma City, OKApril 27, 2014
great place to work, learned a great deal. typical day involved interacting with customers and co-workers extensively

About Cox Communications

As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband – Read more

Cox Communications Photos