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Cox Communications
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425 reviews

Cox Communications Employer Reviews

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Customer Service Represenative II
Retention Specialist (Current Employee), Chesapeake, VAMarch 20, 2014
There was nothing special about Alltel. Aside from the potential to bonus, it was a classic call center
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Fun place to work
Customer Service (Former Employee), Midwest City, OKMarch 19, 2014
It was always an adventure. The staff was always very supportive and fun to work with.
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Productive
Direct Sales (Former Employee), New OrleansMarch 18, 2014
Great opportunity. I learned to turn a fast no into a slow yes. I developed tough skin in respect to sales.
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No job structure
Technical Support Representative (Former Employee), Baton Rouge, LouisianaMarch 17, 2014
Pros: technical support work experience added to resume'
Cons: management
The only thing I learned at this job is that when your Supervisor position in the company is on the rocks, They will do everything in their power to fire their team to make it seem as if the team was the reason they are not were they suppose to be. When in all actuality the only thing you need to do is suck up to upper management to get a higher position.
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Innovative organization
Internet Advertising Manager (Former Employee), Omaha, NEMarch 16, 2014
Obtained highest profitability level among all national divisions
• Directed all advertising sales initiatives of digital media products
• Managed sales team to exceed department revenue objectives
• Trained and managed account executives and digital support teams
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fun place with alot of perks
Inbound Sales Representative (Current Employee), pensacola flMarch 15, 2014
awesome plavce sometimes calls are back to back but thats a good thing
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Amazing, but short lived
Technical Support Representative (Former Employee), Omaha, NeMarch 13, 2014
Pros: talking to people, being able to help customers, feeling like an asset
Cons: couldn't get fmla when i needed it, rehire process is difficult
I worked here for a short time last summer and I absolutely loved it. The management was great, the work was great and it really tested my technical support knowledge. The only downside is, after I left, trying to get rehired is proving to be very difficult.
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na
Account Service Representative (Former Employee), Omaha, NEMarch 13, 2014
managers and supervisors care about the people working for them it was pleasant but overwhelming at times
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Great company to work for with great benifits and family oriented
Customer Service Representative (Current Employee), Lafayette LAMarch 13, 2014
Superb place to work, Great friendly people, its like a home away from home, a second family of sorts.
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Great Job
Technical Support/Customer Service Cyber Agent (Current Employee), Las Vegas, NVMarch 12, 2014
Good management. Company that cares for their employees. Co-workers always willing to help with any technical issues or help with information
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Product and Service Management
Technology Operations Service Management (Former Employee), Dunwoody, GAMarch 12, 2014
Lots of opportunities to learn many skills. Overload of work with too many managers and under compensation.
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Great learning experince
System Integration and Test Analyst (Former Employee), Atlanta, GAMarch 11, 2014
I have learned how to test on Mobile devices using xcode and eclipse.
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Fun Place To work
Field Collector Lead (Current Employee), New Orleans LouisianaMarch 10, 2014
Cox is a pretty good place to work, they actually believe and practice job/work life balance. The benefits started from day one and they were pretty much the best benefits a company can offer.
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Great Place
Home Tech Support Rep (Current Employee), Las Vegas, NVMarch 10, 2014
Pros: discount on cox services
People I work with are great and it make for a great day. Great Managers wish the job could continue but they are moving tech sup to PHOENIX.
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Cable Company
Rev/Margin Assurance Coord (Current Employee), Wichita, KSMarch 7, 2014
- Work with customer refunds- verify/process
- Payment research
- Process customer payments
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Best Job Ever!
Inbound Sales Representative (Current Employee), San Diego, CAMarch 6, 2014
Pros: great pay, lots of intensives, plenty of pto, awesome bosses
Cons: job security
Wish I had bad things to say about this company but I cant! Just about the best place I've ever worked! Supervisors really care about you and even VPs know you by name! Even under pressure they have your back!

Sadly, working at a call center your job security is up in the air. Never know when they will start outsourcing your entire job title over seas
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Good pay .. uninformed and mis guided management
Sr. Systems Administrator, Production Support (Former Employee), Atlanta, GAMarch 5, 2014
Pros: good pay ad experience
Cons: blind management no work ethic
The company benefits are good and the pay was good but..I believe that was a remnant left from the original values the company was built on that are no long in practice.
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Fun place to work
Account Manager (Former Employee), Birmingham, ALMarch 5, 2014
I learned a lot as this company invested a lot in my professional development. This was a fun company to work for.
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Productive and great working enviroment
Contractor, Central Systems Technician II (Current Employee), Springfield,VAMarch 5, 2014
Receive and review jobs in the morning. Learned how to troubleshoot. Management and co-workers were very friendly and easy to get along with.
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Fast paced, great colleagues, very intelligent direct management
Customer Retention & Sales Representative (Current Employee), West Warwick, RIMarch 4, 2014
Very solid company, excellent work environment, colleagues are extremely supportive as well as direct management. hardest part of the job is the micro management and sometimes over the top expectations.

About Cox Communications

As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband – Read more

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