Cox Communications Employer Reviews

Having work for 2 cable companies Cox Communications is the best. The work atmosphere was wonderul they wanted you to exceed and the prizes and trips that were offer to win was a plus. I looked forward to going to work because I could watch tv all day. If I didnt have to move to another state.

monitor network for outages.
assist with fiber installation upgrades between Ericsson and Cox
monitor satellite transmissions.
Host bridge calls for supervisors.
Small staff
most enjoyable part of job is working with the maintenance technicians.

This company was an average place to work but I feel lost the idea of true work life values.

good people
nice building
in-house parking
in-house cafeteria

great place to work in great customers, fun environment great managers

Good Benefits
Good Training Programs
Aggressive Goals
New Products
New Programs
Intensive Software Programs
Robust Billing System
Inventive Marketing

Take inbound calls from customers. Maximize every call that came into call center. Provided assistance with customers looking to lower bill, rebundle, or make a payment.

Cox and their subsidiary companies are a great place to work. Fantastic culture and company values. I am very proud to have been part of their team, hated that my position was eliminated as part of the reorganization, but would still recommend this employer as a great place to establish a career.

Cox is a very good company to work for with excellent values, people, and benefits. Unfortunately, corporate politics get in the way of success.

I worked longer than average hours, but I enjoyed my job, so it wasn't a big deal. My role was challenging and kept me encouraged. Training and direction was vague at times, and leadership was often unhelpful.

Manheim continues to innovate in the area of technology. There are some areas where employee engagement is valued and overlooked in others. Customer care is a diverse department who are constantly learning and handling more responsiblilites from an online and inlane perspective.

You log into your computer and just start taking calls everyday with scheduled breaks and lunch times. Learned a lot about the services that Cox provides and the team leaders there are very helpful. The hardest part of the job would be having to deal with customers who actually don't want to get help and the most enjoyable part of the job would be to – more... hear the happy tone of a customer after you have solved their problem. – less

My near 10 years for AJC within Cox Enterprises was an excellent education in communications distribution. Starting in delivery, I was allowed to advance quickly to collections manager for Cherokee County, GA. Good salary and benefit advances. My collectors were easy to train and cooperative as my route planning required a team effort to completion – more... each week. We collected from all newsdealers and paper boxes within Cherokee County. Also responsible for balancing collections, I was responsible for completing necessary forms to report weeks collection balance to headquarters.
Upper managment was always available and willing to assist with any concerns and problems.
The hardest part of this job for me was having to say goodbye due to down sizing. – less

Straight-forward phone support for COX business customers

Good place to work , learned management skills daily, good team of co-workers , keeping up with caregivers , learning from nurses.

This was just a college internship so i didn't get a great grasp on what it would be like to be a full time employee. The people were friendly and I learned a lot.

This company has the potential to exceed the national expectation of a high tech communications company.

Enjoyed the comradery of team. Allowed to spread my wings and develope new skill sets.

Great company , great team. It's an awesome company to be apart of. Such big opportunities with.moving to a higher position. Very Professional Office environment.

Lots of fun! Great benifits! Great team and support in retail locations. Awesome training program!