Long, long hours for anyone below VP level.
I didn't actually learn any new hard skills with this position, however on the soft skills side it was nice to collaborate with other EAs instead of being the sole agency assistant. The team of admins could work together and offer support, which was great because it is usually a such a thankless job. Unfortunately, the admins are greatly taken for granted by most (with a select few being the exception to the rule).
The company has had some growing pains with the sale to Blue Focus. Too much shuffling around of senior staff and a high turnover for everyone below. What Cossette could use, is a present and invested leader as well as some further investment (better educational initiatives, higher pay, etc.) in its present staffers.
It's not great for morale when senior staff "work from home" for half the week while people in their respective departments are working in-office until midnight.
There are a handful of VPs I hope to see promoted to even more prominent leadership positions at the Toronto office (people who lead their teams with integrity - I think they'd do great things), however I feel the highest level senior staffers are a bit out of touch with their teams and aren't that present.
Less senior staff experience a bit of a sink or swim atmosphere, they could definitely use more mentors. I think that would lead to less turnover overall.
The HR dept. is amazing and full of wonderful people who will support and listen to you if you have any questions or concerns.
Hardest part is a very real lack of work / life balance. Also, Liberty Village in the middle of winter is depressing.
Most enjoyable aspect is that you make a ton of very true friends, although they often leave for other agencies. It's the nature of the biz, though.