Pros: it was what i studied in university and was interested in pursuing as a career.
Cons: there was considerable unpredictability in dealing with dangerous persons.
You must maintain confidentiality for your clients, the inmates. You must maintain a respectful demeanor with the clients, as well as to your managers. You must be able to communicate effectively, not only with inmates who are not well educated or socially adept, but also with supervisors, managers, Wardens, the public, the National Parole Board, etc. You must maintain sensitivity for victims and the public, as well as to inmate needs. You must understand families in distress, as well as the criminal justice system and the legal acts and laws of Canada. You must be able to work with lawyers, parole board members, other CSC employees (doctors, nurses, program officers, trades personnel, clerks, managers, chaplaincy, etc.). You must have reports done on time and you must ensure you have reflected a good analysis of the inmate's case, since you are recommending such things as conditional release to the parole board, or transfer to minimum security to the Warden of the sending institution. The job has always been extremely interesting and challenging - never a dull moment, whether working directly with inmates or working as an Executive Assistant for the Warden, or with Incident Investigations. The work has always been hectic and you must manage your time effectively, as the work is often very time sensitive. You must also be able to justify your analysis and why you are doing what you are doing. There is a lot of team work involved, as this type of work depends on many other staff being around you as well. You must be able to work with unruly and often dangerous persons, including deviant offenders, murderers, the mentally ill, and the addicted.