Front Desk Agent
Copperstone Resort - Canmore, AB

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Copperstone Resort - Dead Man's Flat, Canmore, AB
Terms of Employment: Permanent, Full Time, From 7AM to 3PM // From 3PM to 11PM with 2 Night Shifts per week (From 23:00 to 7 am)

Salary: $14 to for 30 to 40 hours per week, Bonus, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits

Anticipated Start Date: As soon as possible

Location: Canmore, Alberta (2 vacancies )

Skill Requirements:

Education: Completion of high school, Not required

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: No Experience

Languages: Speak English, Read English, Write English

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Internet browser

Work Setting: Hotel, Resort

Type of Bookkeeping and Accounting: Cashiering

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding

Work Location Information: Staff accommodation available

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning

Other Information: Staff Accommodation available at only $8 per day. No Recruitment Agencies. MUST BE LEGALLY ENTITLED TO WORK IN CANADA.

Employer: Copperstone Resort