boring sittin and waiting for a phone call Inbound customer service associate (Former Employee) – New Glasgow Nova Scotia – 26 September 2013 did the training but never made it to the floor. Lunch breaks were good, clean bathrooms, clean cafateria/lunch room, Great trainers Was this review helpful? Yes No Report Other Convergys Employee Reviews good. Smartphone Advisor (Former Employee) – Dartmouth, NS – 16 March 2018 worked on cust plans promotions and sales offers, assited with billing. warranty claims and trouble shoot there services and invoices. walked cx through programming there phone and helping them assist with billing. Was this review helpful? Yes No Report No Reason to Complain Technical Support Agent (Current Employee) – Belleville, ON – 15 March 2018 I personally live quite far from the location, making it difficult, and my opinion being biased, If i were to live closer, I am sure to have enjoyed the location much more than I had. Though the management is a little ill-experienced on certain contracts, the workplace is more than tolerable if it's for you.
Relatively Unlimited Hours Available
Managers Tend to have less experience than the Employees under them
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