Convergys Employee Review

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boring sittin and waiting for a phone call
Inbound customer service associate (Former Employee) –  New Glasgow Nova Scotia26 September 2013
did the training but never made it to the floor. Lunch breaks were good, clean bathrooms, clean cafateria/lunch room, Great trainers
Pros
the people
Cons
the phone calls
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Great Place to Work
Customer Service Representative (Current Employee) –  London, ON15 January 2018
Management is great down to earth people. Always willing to help, very knowledgeable.

Great people to work with not a single person I could not get along with.
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broken promises
Call Centre Agent (Current Employee) –  Chilliwack, BC11 January 2018
was promised certain things that were not followed trough with impossible expectations and lots of pressure. really hard to deal with the hr and management. training is through and well done but the expectations are to much for what you make hourly
Pros
some good coworkers
Cons
expectations to high
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Overall rating

3.5
Based on 12,547 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3