Convergys Employee Review

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boring sittin and waiting for a phone call
Inbound customer service associate (Former Employee) –  New Glasgow Nova Scotia26 September 2013
did the training but never made it to the floor. Lunch breaks were good, clean bathrooms, clean cafateria/lunch room, Great trainers
Pros
the people
Cons
the phone calls
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Best Company
Assistant Queue Specialist (Current Employee) –  National Capital Region16 November 2017
Convergys is one of the best company to work. Salary not as high compared with other companies but with convergys you will not feel different. Everybody threat each other as part of a big family. The management is very supportive and is always pro-employee.
Pros
High commission
Cons
Long hours
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Get harassed all day for low pay ! :D
Tech Support (Former Employee) –  London, ON15 November 2017
You make nothing. Management thinks there better then you (HA!). Mediocre training at best. To top it off, you get yelled at by 75% of incoming calls. Only good thing is the chill coworkers that have your back. You're worth more than this place. Get paid for the training and look for another job in the meantime, straight up.
Pros
Nothing
Cons
Look at the review lol
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Overall rating

3.5
Based on 12,072 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3