Customer Service Rep (Former Employee) – Truro, NS – 15 October 2013
go in sit down put on a headset and take calls i learned customer service how to take credit card payments, and how to deal with irate people co workers were easy to get along with the hardest part of my job was dealing with irate people the most enjoyable part of my job was making a customer happy
Technical Support Representative (Former Employee) – Belleville, ON – 13 December 2017
I have nothing bad to say about this place. You get to learn alot about how a company should be run and worked, with customer services/ sales and technical techniques in several different ways of the spectrum.
controlled schedule, organized, lots of different people, decent paycheck
Technical Service Specialist (Former Employee) – National Capital Region – 8 December 2017
still working at night shift here in Convergys. I learned to sell online since we are holding a Comcast account. We offer cable service here and getting in touch with different kind of customer was a challenge. the management was good and its workplace. The hardest part of the job is the mandatory overtime. The most enjoyable part of the job is making the customer happy and satisfied.