Customer Service Rep (Former Employee) – Truro, NS – 15 October 2013
go in sit down put on a headset and take calls i learned customer service how to take credit card payments, and how to deal with irate people co workers were easy to get along with the hardest part of my job was dealing with irate people the most enjoyable part of my job was making a customer happy
worked on cust plans promotions and sales offers, assited with billing. warranty claims and trouble shoot there services and invoices. walked cx through programming there phone and helping them assist with billing.