Convergys Employee Review

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great job
Customer Service (Current Employee) –  Charlotte, NC2 August 2014
Its a great job to be at overall. I learned a lot from my job teaching me how to advance to a higher level in skill also responsibility. my co-workers are friendly and have lots of talent. really love that the job is flexible and will work with you through their needs.
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call center standards
Tech support (Former Employee) –  St. John's, NL15 February 2018
in my opinion this place is not accommodating to those employees whom are pregnant. i recieved a lot of back lash due to my pregnancy and sickness and their for lost my job
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productive, need to hit quota so time goes by fast
Outbound Customer Representative (Former Employee) –  London, ON12 February 2018
need to make a lot of calls throughout the day, I learned how to be more helpful, how to cater to the customer more. Everyone is friendly on the floor. The hardest part of the job is fast pace, you got to keep calling people. The most enjoyable is you get prizes when you do good.
Pros
great work enviorment
Cons
short breaks
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Overall rating

3.5
Based on 12,850 reviews
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Ratings by category

3.3Work/Life Balance
3.4Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture