Customer Service Executive (Former Employee) – new delhi – 13 February 2014
My very first job to start with ..dealing with all U S based customers with a process called microsoft ...solving their queries related to microsoft office which included troubleshooting..management always kept us on our toes....they made sure that professionalism came first...i worked at night .so was a bit challenging ...coming to the co-workers ,They were very helpful specially the seniors who made sure that we learnt ...hard work was appreciated and we were rewarded for showing results ,,,
worked on cust plans promotions and sales offers, assited with billing. warranty claims and trouble shoot there services and invoices. walked cx through programming there phone and helping them assist with billing.