Convergys Employee Review

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productive work place with sleeping lounges
Customer Service Representative (Current Employee) –  philippines15 October 2013
• Reaching out to customers to collect payment for past due bills
• Inform clients of overdue accounts and amount currently owed
• Ensure all customer information is correct including phone numbers and addresses
• I learned to adjust to different cultures and follow federal and state laws dealing with debt collections.

The management is so sensitive about the needs of the employees they see to it that everyone was gets what they deserves.

My co workers were so accommodating and supportive whenever i need assistance and help

In my point of view there is no easy job, any job needs dedication, focus, determination and sacrifice.

The most enjoyable part of the job is when you get bonuses and rewards that compensates hardwork.
Pros
free dinner, bonuses, rewards
Cons
shifting schedules
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Other Convergys Employee Reviews

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Great Place to Work
Customer Service Representative (Current Employee) –  London, ON15 January 2018
Management is great down to earth people. Always willing to help, very knowledgeable.

Great people to work with not a single person I could not get along with.
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broken promises
Call Centre Agent (Current Employee) –  Chilliwack, BC11 January 2018
was promised certain things that were not followed trough with impossible expectations and lots of pressure. really hard to deal with the hr and management. training is through and well done but the expectations are to much for what you make hourly
Pros
some good coworkers
Cons
expectations to high
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