Customer Service Associate (Former Employee) – Manila – 28 October 2013
Everyday, I would just sit in front of the computer and take inbound calls. It is mostly about giving excellent customer service to clients. I can say that it is a great company to work for because of the benefits and awesome co-workers. The hardest part of the job is that we do not have a fixed schedule and it is somehow stressful since we have to reach some scores. On the other hand, it is enjoyable because of the positive environment and the satisfied clients.
productive, need to hit quota so time goes by fast
Outbound Customer Representative (Former Employee) – London, ON – 12 February 2018
need to make a lot of calls throughout the day, I learned how to be more helpful, how to cater to the customer more. Everyone is friendly on the floor. The hardest part of the job is fast pace, you got to keep calling people. The most enjoyable is you get prizes when you do good.