Convergys Employee Review

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Empathy
Sales and Service Representative II (Former Employee) –  Cincinnati, OH17 April 2014
I really felt that this Company doesn't have its employees best interest and I do understand its the business, but it's not as compassionate as I thought.
Pros
accommidation
Cons
short breaks and no time to log into your desktop
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Technical Customer Service Support
Technical Customer Service Representative (Former Employee) –  Winnipeg, MB17 November 2017
I enjoy assisting customer with their internet concerns and always made me proud when they thanked me for a job welcome and I certainly took pride in it.

Full time hours were great and management was very supportive.
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Best Company
Assistant Queue Specialist (Current Employee) –  National Capital Region16 November 2017
Convergys is one of the best company to work. Salary not as high compared with other companies but with convergys you will not feel different. Everybody threat each other as part of a big family. The management is very supportive and is always pro-employee.
Pros
High commission
Cons
Long hours
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Overall rating

3.5
Based on 12,111 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3