Convergys Employee Review

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Empathy
Sales and Service Representative II (Former Employee) –  Cincinnati, OH17 April 2014
I really felt that this Company doesn't have its employees best interest and I do understand its the business, but it's not as compassionate as I thought.
Pros
accommidation
Cons
short breaks and no time to log into your desktop
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call center standards
Tech support (Former Employee) –  St. John's, NL15 February 2018
in my opinion this place is not accommodating to those employees whom are pregnant. i recieved a lot of back lash due to my pregnancy and sickness and their for lost my job
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productive, need to hit quota so time goes by fast
Outbound Customer Representative (Former Employee) –  London, ON12 February 2018
need to make a lot of calls throughout the day, I learned how to be more helpful, how to cater to the customer more. Everyone is friendly on the floor. The hardest part of the job is fast pace, you got to keep calling people. The most enjoyable is you get prizes when you do good.
Pros
great work enviorment
Cons
short breaks
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Overall rating

3.5
Based on 12,830 reviews
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Ratings by category

3.3Work/Life Balance
3.4Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture