Customer Account Executive (Current Employee) – Cebu City, P07 – 18 October 2013
I love my job right now since we handle chat through communicating our customers, I like the management because they are transparent with their agents like win win situation. Though the metrics is difficult and keeps on changing every month but if you are focus and dedicated, it's passable.
A typical day at work involved answering phone calls right from the get go. The management were tough but fair. The workplace culture was very poor with very low moral. There was job security and room for advancement with the company Shift work was sometimes unfair working alot of evenings and weekends. Overall the job was not bad and the pay decent when you consider the sales commissions you can earn.