Customer Account Executive (Current Employee) – Cebu City, P07 – 18 October 2013
I love my job right now since we handle chat through communicating our customers, I like the management because they are transparent with their agents like win win situation. Though the metrics is difficult and keeps on changing every month but if you are focus and dedicated, it's passable.
Technical Support Representative (Former Employee) – Belleville, ON – 13 December 2017
I have nothing bad to say about this place. You get to learn alot about how a company should be run and worked, with customer services/ sales and technical techniques in several different ways of the spectrum.
controlled schedule, organized, lots of different people, decent paycheck
Technical Service Specialist (Former Employee) – National Capital Region – 8 December 2017
still working at night shift here in Convergys. I learned to sell online since we are holding a Comcast account. We offer cable service here and getting in touch with different kind of customer was a challenge. the management was good and its workplace. The hardest part of the job is the mandatory overtime. The most enjoyable part of the job is making the customer happy and satisfied.