The thing about working in a call centre is that it's mentally exhausting, you never know who is going to be on the other end or how mad they are. As much as they can be dealt with the workplace causes a lot of anxiety. We are also forced into 44 hour weeks during peak seasons which is not good for someone with chronic pain.
A lot has been learned working in the field and there has been a ton of experience with customer service, telecommunications, and multitasking. Co-workers and management were nice, which was a nice change from angry customers.