Questions and Answers about Convergys

View all 12 questions about Convergys

What interview questions do they ask at Convergys?

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8 answers

How do you handle Clients in (give situation)?

Answered - Technical Support Representative (Former Employee) - Bacolod City

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Basic computer test
If your able to work

Answered - Sales Associate (Former Employee) - Glace Bay, NS

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How do you feel if your superior is younger than you?

Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Cebu City

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Typical situational questions

Answered - Facility Manager (Former Employee) - Chilliwack, BC

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Basic computer knowledge, typing tests, sales, customer service.

Answered - Technical Support Representative (Former Employee) - Belleville, ON

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Why do you choose Convergys among other BPO companies?

Answered - Customer Service Associate (Former Employee) - Bacolod

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Basic customer service and problem solving questions.

Answered - Rogers Wireless Small Business Specialist (MSD) (Former Employee) - London, ON

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All the general questions that are typically asked at a call center interview were they will higher people right from a dumpster to fill the seats. A normal call center gets paid buy the number of agents siting in a seat per interval. So honestly they dont really care who you are as long as you can put on the head set.

Answered - BOT (Former Employee) - London, ON

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