Find companies:

Convergys

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
3,294 reviews

About Convergys

Convergys is a global leader in customer management. As of March 3rd, 2014 Convergys completed the acquisition of Stream. Together Convergys and Stream create a world class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Our talented and dedicated team serves leading household brands – more... in industries such as communications, retail, healthcare, technology, financial services, and government.

Convergys and Stream are passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs. – less

Convergys Employer Reviews

Inbound Customer Service Advisor (Current Employee), North CarolinaJuly 28, 2014
"this is an easy job with good pay." - 23 similar reviews
New Accounts Services Representative (Former Employee), Clarksville, TNJune 12, 2014
"The most enjoyable part of the job was the occasional downtime, it gave us the opportunity to have short breaks in between calls to break the monotony of the repetition." - 4 similar reviews
Customer Service Representative (Current Employee), New Glasgow, NSSeptember 29, 2014
Customer Service Rep (Former Employee), Digby, NSSeptember 27, 2014
Customer Service Representative (Former Employee), Welland, ONSeptember 25, 2014