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Convergys

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3,008 reviews

About Convergys

Convergys is a global leader in customer management. As of March 3rd, 2014 Convergys completed the acquisition of Stream. Together Convergys and Stream create a world class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Our talented and dedicated team serves leading household brands – more... in industries such as communications, retail, healthcare, technology, financial services, and government.

Convergys and Stream are passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs. – less

Convergys Employer Reviews

Représentante au service à la clientèle (Former Employee), Welland ONJuly 11, 2014
Call Representative (Former Employee), Ottawa, ONJuly 10, 2014
Customer Service Representative (Former Employee), Winnipeg, MBJuly 8, 2014
Customer Service/Technical Support (Former Employee), Winnipeg, MBJuly 7, 2014
Technical Support Agent-Chat (Former Employee), Dartmouth, NSJune 30, 2014