A typical day at work, I was generally happy doing what I was meant to do in a support role. My coworkers/clients were the best part of my job since they supported me far more than my boss did. My department has a long history/reputation for being very difficult to survive in. They basically look for "yes-men" to work there and don't like any really original thought. If you have an opinion or an idea of your own, you're seeing as not playing as part of the team.
There is no real structure in the main IT group surrounding the server maintenance and support, and they tend to push people away.
management doesn't trust their staff to be able to do the job