Bad Atmosphere & Management
Customer Service Representative (Former Employee) – Peterborough, ON – 20 April 2017
My time at Concentrix was a short one; the pay is $12.30 which isn't that great and the misery you must endure is not worth it.
Management is terrible, the workers seem miserable and I don't blame them. You are given terrible hours that ruin your family and social life. Management is always on top of you and is never satisfied, workers always complain and the ones that do work hard do not get compensated while the ones who fool around wearing silly hats doing nothing half the time get the credit and more money.
Even for training it wasn't a good experience; the training class would constantly go off topic even the trainer for long periods, we would have to take in a significant amount of knowledge that was completely useless on the call floor (you learn more on the call floor) and you must do an exam at the end of training and achieve an 80% or higher to keep your job.
If you want to work at Concentrix be prepared to endure bad hours, bad management, a miserable atmosphere and overall a terrible experience.
I do not recommend working here
Work hours, Pay, Management